hubcat Posted January 4, 2007 Posted January 4, 2007 Hi, my store has been up and running for a while, and I use all the security methods - address checking, cvv, etc. Unfortunately, I have to pay a small fee each time the AVS system is contacted. I just had a customer make roughly 40 attempts - all with different card numbers - at making a large purchase. It's worth the $8.00 in fees I'll have to pay to have had all the cards declined, but going forward I'd like to: - block this person from even using my system again (any idea where to get the IP address after they have logged off and shifted out of the Who's Online page?) - report the person - I'm assuming the address they gave is at least somewhere they could have picked the package up from. So, how do I block an IP from the site? And does anyone know how to report credit card fraud? I'm not even sure who or what agency I should contact. Thanks, Adrienne
user99999999 Posted January 4, 2007 Posted January 4, 2007 Look for geioip contribs like this to show ip and country http://www.oscommerce.com/community/contributions,1020 Look for some apache block list for nigeria and indonesia that will block most of them. http://www.wizcrafts.net/nigerian-blocklist.html http://www.combatfraud.org/forum/viewtopic.php?t=3
Scorpion Cart Posted January 5, 2007 Posted January 5, 2007 http://www.oscommerce.com/community/contri...search,block+ip http://www.oscommerce.com/community/contri...search,block+ip
hubcat Posted January 5, 2007 Author Posted January 5, 2007 Thanks for the great info on how to block the IP and deal with this person! However, I'm still not sure how to find out what the IP is after they drop off your Who's Online list. Can anyone help with that? Thanks, Adrienne
♥Monika in Germany Posted January 5, 2007 Posted January 5, 2007 one word: supertracker! :-) Monika addicted to writing code ... can't get enough of databases either, LOL! my toolbox: Textpad - Compare and Merge - phpMyAdmin - WS_FTP - Photoshop - How to search the forum Interactive Media Award July 2007 ~ category E-Commerce my advice on the forum is for free, PMs where you send me work are considered consultation which I charge for ...
GemRock Posted January 5, 2007 Posted January 5, 2007 ...However, I'm still not sure how to find out what the IP is after they drop off your Who's Online list...Adrienne In the log file if your server has set it up - ask your host for that. Ken commercial support - unProtected channel, not to be confused with the forum with same name - open to everyone who need some professional help: either PM/email me, or go to my website (URL can be found in my profile). over 20 years of computer programming experience.
radders Posted January 5, 2007 Posted January 5, 2007 I presume you must be using a payment gateway or else you would have given up on this customer after the secon attempt. You should be able to find our from your control panel on their system. They may also have ways of blocking them from ip address, email address etc.
hubcat Posted January 6, 2007 Author Posted January 6, 2007 Yes, the payment gateway (Authorize.net) had the IP address. Thanks for the tip and all the great advice. Adrienne
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