Not receiving the orders via email

[webgurl2006]

I found this:

 

If you want to have a copy of all emails you will have to alter the tep_mail() function in includes/functions/general.php and add a line like this right after the $message->send:

 

CODE

$message->send('Admin', '[email protected]', $from_email_name, $from_email_address, $email_subject);

 

 

 

I tried that, however, the email is sent from me the store owner and not from the customer so I cannot reply. I would have thought the store owner automatically got sent the orders via email. As you do not is there a reason for this, or am I missing something in my set-up that means I do not receive the email order?:blush:

 

 

Thanks

[chrisjat]

Good question, I have the same problem on my store. I receive emails from the "contact us" form, but no emails alerting me of a sale. :(

[webgurl2006]

BOY are there millions of people asking this same question - OSC really should make it clearer in the documentation.

 

After reading many posts, everyone says the same thing about adding the 'extra' email address in admin > my store

 

My problem is that if there is a problem with the order you cannot reply to the order email itself as the store owner is sending a copy, not the customer placing the order.

 

Surely there is a way to have the order copy be sent from the customer's email address!