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Add Product Error - Cannot Add Image


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Today I was adding new products to my store. I had not changed any files during this process, just adding product. There were no problems then suddently whenever i clicked "update" to go to the product preview, it would bring me to a "Internet Explorer Cannot Display Page".

 

When I add a product I can add all the info for the product. As soon as I click "Browse" and add an image and click "update" it displays the "Internet Explorer Cannot Display Page". If I upload the image via FTP and then enter the image name and click "Update" it does nothing. If I go into phpmyadmin I can add the image name and it will work correctly. So there appears to be a problem with the "products image" part of the add/edit products. If anybody could point me in the direction of what to check

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I'm sure you alerady checked if your folder for images was writable (but that normally pops a different error.

 

what I would do is compare my categories.php with a vanilla one, in case something went wrong there.

 

have you double checked if the image gets uploaded at all before the page not found appears 8could be a redirect mistake) or if it does not do anything?

:-)

Monika

 

addicted to writing code ... can't get enough of databases either, LOL!

 

my toolbox: Textpad - Compare and Merge - phpMyAdmin - WS_FTP - Photoshop - How to search the forum

 

Interactive Media Award July 2007 ~ category E-Commerce

my advice on the forum is for free, PMs where you send me work are considered consultation which I charge for ...

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I'm sure you alerady checked if your folder for images was writable (but that normally pops a different error.

 

what I would do is compare my categories.php with a vanilla one, in case something went wrong there.

 

have you double checked if the image gets uploaded at all before the page not found appears 8could be a redirect mistake) or if it does not do anything?

 

I checked everything and used winmerge to compare old and new categories.php.

 

It ended up being a problem with the SSL. For some reason it would not allow me to change the filename for the image or upload one. Shortly after the whole SSL went down (everything https:// would not work). It works fine now.

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  • 3 weeks later...
I checked everything and used winmerge to compare old and new categories.php.

 

It ended up being a problem with the SSL. For some reason it would not allow me to change the filename for the image or upload one. Shortly after the whole SSL went down (everything https:// would not work). It works fine now.

 

 

Hi Joe,

 

Do you know exactly what your problem was? I'm having the same issue and it only started after we enabled SSL. Would really appreciate your help.

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