fissssssi Posted December 29, 2006 Share Posted December 29, 2006 I'm currently testing a store I've been setting up. Everything seems to be fine and working well, except that when orders are placed, no entries are going into the orders_total table. All the e-mails are being sent and orders can be seen when clicking a link from the e-mails or entering the number manually into a link. What this means: - ISSUE FOR ME - Customers don't see any order history - account_history.php - (and see a negative page navigation list!) - WORKED AROUND - Orders were also not being listed in the admin section - admin/orders.php - although I used a contribution that changed the query and they are now appearing here - I don't know if there is anything else important and would rather fix the problem than have problems once live! Having looked through the forums, I've eliminated the following: - I am using the latest (1.4) PayPal IPN module (the only payment option for the site) set to a valid status (Pending) once acknowledged - I have checked the configuration table and it contains the correct file names for MODULE_ORDER_TOTAL_INSTALLED I'd be hugely grateful if anyone can help me out with this or at least point me in the direction of more things to check! Cheers, Adam Link to comment Share on other sites More sharing options...
Jack_mcs Posted December 29, 2006 Share Posted December 29, 2006 Be sure you have entries in admin->Localization->Order Status. Jack Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
fissssssi Posted December 29, 2006 Author Share Posted December 29, 2006 Thanks, but I do. Any more suggestions? Link to comment Share on other sites More sharing options...
Jack_mcs Posted December 30, 2006 Share Posted December 30, 2006 Be sure USE_PCONNECT and STORE_SESSIONS are set correctly in configure.php. Then check the address book table in the database to be sure an entry exists for the address. Jack Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
fissssssi Posted December 30, 2006 Author Share Posted December 30, 2006 Be sure USE_PCONNECT and STORE_SESSIONS are set correctly in configure.php. Then check the address book table in the database to be sure an entry exists for the address. Jack Thanks for that, but those bits look to be okay too. Any more ideas? Cheers, Adam Link to comment Share on other sites More sharing options...
fissssssi Posted January 3, 2007 Author Share Posted January 3, 2007 Maybe New Year isn't the best time to get a question noticed ;) Anyone got any more useful suggestions on this one? Link to comment Share on other sites More sharing options...
fissssssi Posted January 24, 2007 Author Share Posted January 24, 2007 Finally solved this one - I had overly customised order_confirmation.php so have managed to fix it. Many thanks to all those who tried to help me out on this. Adam Link to comment Share on other sites More sharing options...
mayomx Posted July 11, 2007 Share Posted July 11, 2007 Finally solved this one - I had overly customised order_confirmation.php so have managed to fix it. Many thanks to all those who tried to help me out on this. Adam order_confirmation.php dosent exist lol, i still have this problem table order_total empty Link to comment Share on other sites More sharing options...
DougFreeman Posted August 11, 2007 Share Posted August 11, 2007 order_confirmation.php dosent exist lol, i still have this problem table order_total empty Me too! Has anyone else had this problem - anyone fixed it? I have read through similar posts and checked order_status etc and all seems to be in order... Any help would be much appreciated. Thanks Link to comment Share on other sites More sharing options...
Guest Posted September 4, 2007 Share Posted September 4, 2007 Me too! Has anyone else had this problem - anyone fixed it? I have read through similar posts and checked order_status etc and all seems to be in order... Any help would be much appreciated. Thanks Anyone? I have an empty orders_total, the Orders History does not show anything and gives a negative number for the pages. Link to comment Share on other sites More sharing options...
GhetuRazvanCristian Posted January 15, 2011 Share Posted January 15, 2011 Same , here , no data in order history or admin . I have cleared the data bases related to order history . still no go . Someone please help !!! Link to comment Share on other sites More sharing options...
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