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Major Site Problem


robertw477

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Posted

Something went wrong with my site over the holidays. Images wont load.. www.bigapplecard.com. I have emailed the host and they have not responded. I have had some real problems lately with them. Any ideas as to what the problem is.

 

Appreciate the help

Robert

Posted

It's not your host. It's you. Don't worry about why it happened. It happened. Couple things. You're using on-the-fly auto-thumbnailer.

 

1) Make sure your that in your (catalog)/includes/configure.php file, your images line is like this:

define('DIR_WS_IMAGES', 'images/');

 

With no / before the images.

 

2) Make sure the images folder permissions are set to CHMOD 777.

 

3) With this contribution, if I'm not mistaken, you need to have a folder entitled "thumbnails" -- without the quotes, of course. I'm not sure whether this goes in your root, or within your images folder, so there's a simple solution to that: make 'em in both places! Do that, and make sure the permissions are set to 777 in both thumbnails folders.

 

Follow those 3 steps above, and I guarantee you that your images will appear. If you have any trouble, you can e-mail me (please don't use the message option), or find me on yahoo messenger.

Jason

 

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my toolbox: All things WordPress-related - All things Adobe-related - PHP Designer 2007 - Codecanyon Junkie - Crimson Editor - Winmerge - phpMyAdmin - WS_FTP

 

my installed contributions: Category Banners, File Upload feature-.77, Header Tags, Sort_Product_Attributes_1, XSellv2.3, Price Break 1.11.2, wishlist 3.5, rollover_category_images_v1.2, Short_Description_v2.1, UPSXML_v1_2_3, quickbooks qbi_v2_10, allprods v4.4, Mouseover-effect for image-buttons 1.0, Ultimate_SEO, AAP 1.41, Auto Select State Value, Fast Easy Checkout, Dynamic SiteMap v2.0, Image Magic, Links Manager 1.14, Featured Products, Customer Testimonials, Article Manager, FAQ System, and I'm sure more ...

Posted
It's not your host. It's you. Don't worry about why it happened. It happened. Couple things. You're using on-the-fly auto-thumbnailer.

 

1) Make sure your that in your (catalog)/includes/configure.php file, your images line is like this:

define('DIR_WS_IMAGES', 'images/');

 

With no / before the images.

 

2) Make sure the images folder permissions are set to CHMOD 777.

 

3) With this contribution, if I'm not mistaken, you need to have a folder entitled "thumbnails" -- without the quotes, of course. I'm not sure whether this goes in your root, or within your images folder, so there's a simple solution to that: make 'em in both places! Do that, and make sure the permissions are set to 777 in both thumbnails folders.

 

Follow those 3 steps above, and I guarantee you that your images will appear. If you have any trouble, you can e-mail me (please don't use the message option), or find me on yahoo messenger.

 

I will check into this immediately. I appreciate your help!

 

Robert

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