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osCommerce

The e-commerce.

Contact Us form not working


pikoro

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Hello,

 

Yes, still working on a holiday.

I am baffled by a problem with this form.

It used to work fine, then I slightly customized the contact_us.php at the root level according to Vger's contrib., but the form kept working.

Then I attempted to customize the contact_us.php at the English language level because "enquiry" sounds too British, in the USA we use "inquiry", and it kept working.

Then suddenly it stopped, I uploaded the original .php files, lost all the customization, but couldn't get it back to work.

The form sends a confirmation message: Your enquiry has been successfully sent to the Store Owner. However, I am not getting anything in that inbox, where I used to get it.

I did not change that setting.

The email address is working and receives instantly from other locations, but not from our web form...

I talked to the webhost and they say that nothing is wrong on their end, sendmail is working.

The only option left is that there may be a spam filter, I didn't install anyone yet, interfering.

Is there a setting in Admin that might be interfering?

I checked the KB and my settings for Configuration --> E-Mail Options are correct.

I can't figure it out and we need badly this source of income.

Please help.

Thanks in advance and happy holidays.

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