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The e-commerce.

Order email shows wrong USPS shipping method


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Here's a weird one.


First of all, I'm using osC 2.2 with a number of contributions, including the PayPal IPN. The only shipping module in use is standard (included) USPS.


We received an order yesterday. The "Order Process" email shows that the customer chose Express Mail and calculated the charge correctly. The PayPal notification email also shows Express Mail and the same amount.


But when I look at the order in osC, it shows Priority Mail--with a lesser (also correct) shipping amount and an order total that includes the Priority Mail amount.


I haven't spoken with the customer, to find out what they intended. Since the system collected the amount for Express Mail, we went ahead yesterday and shipped it overnight. So I don't really know yet what happened when they entered the order.


Has anyone else had this happen? Any clue where to look to solve this problem?



Mike in Key West

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