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OMG!!! Someone please help me!!!


ASJ

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I just don't get this... the site has been working great... a few weeks ago I went in and added FREE SHIPPING and some new Specials, etc.. everything was fantastic!

 

Today our Specials are over so I went in to change everything back(Shipping especially) and it says that there are no modules installed... but they are... obviously because the store front is working perfectly.

 

I think that most of the problems are stemming from the modules folders...

 

I can't get to the payment modules

I can't get to the shipping modules

I can't get to the order total modules

I can't get to the tempalte admin in the design controls because it says that it can't open main_page_modules

 

PLEASE SOMEONE HELP!!!

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I just don't get this... the site has been working great... a few weeks ago I went in and added FREE SHIPPING and some new Specials, etc.. everything was fantastic!

 

Today our Specials are over so I went in to change everything back(Shipping especially) and it says that there are no modules installed... but they are... obviously because the store front is working perfectly.

 

I think that most of the problems are stemming from the modules folders...

 

I can't get to the payment modules

I can't get to the shipping modules

I can't get to the order total modules

I can't get to the tempalte admin in the design controls because it says that it can't open main_page_modules

 

PLEASE SOMEONE HELP!!!

 

 

UPDATE: I've realized that the store is not working like I thought it was. It is like last night something uninstalled all the modules. Nothing on the servers been changed... so i don't think it is a hack.

 

I attempted to reinstall the modules, but it isn't letting me...

 

I have no idea... someone please help!!!

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UPDATE: I've realized that the store is not working like I thought it was. It is like last night something uninstalled all the modules. Nothing on the servers been changed... so i don't think it is a hack.

 

I attempted to reinstall the modules, but it isn't letting me...

 

I have no idea... someone please help!!!

 

I dont suppose you backed everything up and then back it up again, I can say this a million times, backup=backup=backup-----If someone did get in your admin area and messed stuff up you could prolly go to your phpmyadmin and fix it there. run a backup of your mysql there too to have on your hard drive. If they got in your control panel or your ftp and screwed stuff up you are S-O-L.. good luck

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I dont suppose you backed everything up and then back it up again, I can say this a million times, backup=backup=backup-----If someone did get in your admin area and messed stuff up you could prolly go to your phpmyadmin and fix it there. run a backup of your mysql there too to have on your hard drive. If they got in your control panel or your ftp and screwed stuff up you are S-O-L.. good luck

 

Here's is what is really funny... I had a backup and already tried to restore it, I also tried to restore the actual PHP files as well and it isn't making a bit of difference. I think it might be a server issue, but they say that nothing has changed in the last few days so I'm out of ideas... does anyone else have any information that might help?

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Hi. I'm also having a ton of problems that just started today - some involving the payment modules. And I just can't find answers anywhere. I'm beginning to think that it is a server issue. Are you on Netfirms?

 

CDC

 

 

Here's is what is really funny... I had a backup and already tried to restore it, I also tried to restore the actual PHP files as well and it isn't making a bit of difference. I think it might be a server issue, but they say that nothing has changed in the last few days so I'm out of ideas... does anyone else have any information that might help?
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No I am not on that host/server... The problem I think I'm encountering is a coding issue, but what i can't figure out is how it could have started...

 

An update to my problem is this...

 

I have rolled back my server 24 hours so I have all the old data back from yesterday, before all the problems started. Then I restarted the MySQL server... The store was then working great!

 

The problem starts when I log into the admin panel. Once I log in, it uninstalls or messes up the modules. It immediately screws up the store and the mySQL server has to be restarted.

 

I don't know how it could be a coding issue though, as I was in the admin panel yesterday working on some stuff and it didn't effect anything.

 

Does anyone have any ideas? Can I access the information for the shipping modules through phpMyAdmin? Is there an alternative?

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