zforray Posted December 9, 2006 Posted December 9, 2006 I just uploaded the latest osCommerce to my website. Per the instructions, the first thing I am to run is: http://www.andresdayspa.com/osCommerce/catalog/install All I keep getting is: The server encountered an unexpected condition which prevented it from fulfilling the request. The script had an error or it did not produce any output. If there was an error, you should be able to see it in the error log. The only thing I keep seeing in the cgi-logs is: [sat Dec 9 12:39:43 2006] [error] (2)No such file or directory: Apache::SubProcess exec of /usr/local/users/pow/a/n/pow.andresofrichmond/php/php failed I have double and triple checked that I uploaded everything. All of the files in the osCommerce/catalog/install directory are 777 (tried 755 as well). What am I missing
♥Vger Posted December 9, 2006 Posted December 9, 2006 Well, running php from the cgi bin is not a good thing to start with. But it looks, from the error, as if php is not properly installed or the server is simply not set up correctly. Is this a professionally managed server or one you are trying to set up and run yourself? Vger
zforray Posted December 9, 2006 Author Posted December 9, 2006 Well, running php from the cgi bin is not a good thing to start with. But it looks, from the error, as if php is not properly installed or the server is simply not set up correctly. Is this a professionally managed server or one you are trying to set up and run yourself? Vger Professionally managed. Powweb.com Been using them for many years. I have plenty of other cgi scripts/processes I run with no issues but they are all in cgi-bin. Could that be the problem ? It needs to be in cgi-bin ?
♥Vger Posted December 9, 2006 Posted December 9, 2006 If you are installing osCommerce on PowWeb then you have to use their automated installer and osCommerce has to be in a folder called 'catalog'. The automated installer used by PowWeb puts some code into all root level osCommerce files to tell it to look in the cgi bin for processing. Don't even bother trying to move it to the root after installing it automatically - it won't work. Vger
zforray Posted December 9, 2006 Author Posted December 9, 2006 If you are installing osCommerce on PowWeb then you have to use their automated installer and osCommerce has to be in a folder called 'catalog'. The automated installer used by PowWeb puts some code into all root level osCommerce files to tell it to look in the cgi bin for processing. Don't even bother trying to move it to the root after installing it automatically - it won't work. Vger Thanks for the tip. I did originally use their autoinstaller but it never said anything about where I had to install it. It gave me a choice and I picked osCommerce. I will try your suggestion and see what happens. BTW, since you know about this "trick" with Powweb, does it apply to the old or new Powweb ?
zforray Posted December 9, 2006 Author Posted December 9, 2006 Thanks for the tip. I did originally use their autoinstaller but it never said anything about where I had to install it. It gave me a choice and I picked osCommerce. I will try your suggestion and see what happens. BTW, since you know about this "trick" with Powweb, does it apply to the old or new Powweb ? I just chatted with Powweb and found out the problem was cause by CGI being turned off/inactivated. They said it should start working, tonight at 6PM EST after they restart CGI. They have become a lot stricter with the new owners. Never had to "activate CGI" before ! Thanks for the suggestions. In this case, time will tell !
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