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USPS shipping not working


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Site has been fine for months now.

 

All the sudden on checkout, customers are getting this

 

An error occured with the USPS shipping calculations.

If you prefer to use USPS as your shipping method, please contact the store owner.

 

Same for UPS actually.

 

Any ideas?

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Site has been fine for months now.

 

All the sudden on checkout, customers are getting this

 

An error occured with the USPS shipping calculations.

If you prefer to use USPS as your shipping method, please contact the store owner.

 

Same for UPS actually.

 

Any ideas?

 

 

Anyone have any idea on this?

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I'm having errors with the international shipping charges....my US customers are getting charged the correct amount, but my int'l customers are getting over-charged, and like the poster above....everything has worked fine for years and now this....do you think it's a USPS thing?

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  • 3 weeks later...
Hmmm, I'm working in installing the USPS module . . . obtained and ID, entered it and set to "Test" mode . . . I received the same message.

 

Did you get an answer on this. Seems like it's on the USPS side.

 

 

I have the same problem with the default USPS module.

- I have osCommerce 2.2-MS2 installed

- registered a USPS WebTools UserID

- had the ID moved to production

- UserID is filled

- Password is blank

- set the zipcode in admin

 

Still getting this error...

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I called the USPS toll free number 1-800-344-7779 (7:00AM to 11:00PM EST), which came with the Web tool registration email from USPS. A gal there said the Password field doesn't matter anymore (I guess you can put anything there or use your USPS ID).

 

I gave her my ID and asked her to activate me on their server, letting her know that I have osCommerce installed (which means there is no need for testing).

 

She activated my ID on the server and waited on the phone while I checked and found it started working; it's been working fine ever since.

 

For those whose sites were activated before but aren't now, you might call that toll free number and run the problem by someone there. Maybe they changed something on their server.

 

You can also reasch someone by email: [email protected]

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I called the USPS toll free number 1-800-344-7779 (7:00AM to 11:00PM EST), which came with the Web tool registration email from USPS. A gal there said the Password field doesn't matter anymore (I guess you can put anything there or use your USPS ID).

 

I gave her my ID and asked her to activate me on their server, letting her know that I have osCommerce installed (which means there is no need for testing).

 

She activated my ID on the server and waited on the phone while I checked and found it started working; it's been working fine ever since.

 

For those whose sites were activated before but aren't now, you might call that toll free number and run the problem by someone there. Maybe they changed something on their server.

 

You can also reasch someone by email: [email protected]

 

Thanks! The module is now up and running.

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