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osCommerce

The e-commerce.

Customers can't Login


willgriffis

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Hello at all

We have recently added an SSL to our web site. We have had difficulty with our OsCommerce store since. With the help at iPower we have most of the problems fixed (I think) but today we have found that our customers can't login. I have even tried to login myself to no avail. I have chosen the "forgotten password" selection with the system advising me that the email address/username doesn't exist. I can login to the admin interface and view my account and the correct email address that it's telling me doesn't exist. I'm not sure whether or not this has anything to do with this, but when I login to the admin interface a great deal of script appears at the top of the page, but the interface seems to work properly. This script began appearing after the addition of the SSL and customers have been able to login since this symptom began. I'm trying not to be "winded" but I have had several other problems since the SSL addition but customers were able to login until the last few fixes last week. IPower fixed an issue where we were not able to upload product images and they referenced the store to the secured host. This seems to be when the login issue began. They at iPower don’t offer any further help today, but instead forwarded me to this site. HELP!!!

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