URGENT HELP NEEDED - price-break-1.11.2_1

[garysgal]

I just had a customer tell me they were not getting price breaks on their products now - this contribution was working perfectly, the only contribution I have uploaded since was the header tags... PLEASE help, I can be losing business from this!

 

Let me know what pages you need to see, if you don't know off the top of your head what's wrong.

 

HERE'S MY SITE

 

THANK YOU THANK YOU THANK YOU IN ADVANCE!!

[soodanim]

I just had a customer tell me they were not getting price breaks on their products now - this contribution was working perfectly, the only contribution I have uploaded since was the header tags... PLEASE help, I can be losing business from this!

 

Let me know what pages you need to see, if you don't know off the top of your head what's wrong.

 

HERE'S MY SITE

 

THANK YOU THANK YOU THANK YOU IN ADVANCE!!

 

 

Did you backup and restore before the header tag contribution? Restore the backup and if it works then you've done something wrong with the installation of the contribution.

[garysgal]

Yes, I back up a lot... however, after looking further, I have done some additional contributions, like the Admin send password and css menu... so I'd lose a bunch of work if I restored back a couple of weeks... grrr!

[garysgal]

I'm so sorry to bump this, but I'm at the peak of my holiday business and am getting tired of generating coupon codes back to customers because it's not calculating the discounts... I used Beyond Compare to double check the install of the Header Tags contribution, the admin/change customer password, the price break itself, and other files, and simply can't find what's controlling the discounts.

 

If anyone can point me in the right direction to which file to look at closer, I'd be in your debt. Thank you soooo much!