Tax Problem

[Kawazu]

Hello,

 

There appears to be a problem with my tax, but I completely baffled as to the reason why. Every now and then when a customer orders a product no tax is charged; however, this is not the common case. Most of the time tax is charged... when I go through and make the exact same order, shipped to the exact same place, and using the exact same payment method I am charged tax. When this first happened we thought that perhaps it was a problem with the customer inputting their state incorrectly (i.e. "in." for Indiana when it should be “IN”) so that it was not recognized by OSC, but we fixed this with the country/state drop down list contribution. I've looked over the forums and most problems seem to be with it either not being enabled or the sort order being screwy; neither is the case here. As I said, it only happens some of the time which leads me to believe that it might be some sort of glitch. Any help anyone can give me is greatly appreciated and I thank you very much for your time. If you require any code or anything just let me know.

 

-Ian

[andy_77]

Hello,

 

There appears to be a problem with my tax, but I completely baffled as to the reason why. Every now and then when a customer orders a product no tax is charged; however, this is not the common case. Most of the time tax is charged... when I go through and make the exact same order, shipped to the exact same place, and using the exact same payment method I am charged tax. When this first happened we thought that perhaps it was a problem with the customer inputting their state incorrectly (i.e. "in." for Indiana when it should be “IN”) so that it was not recognized by OSC, but we fixed this with the country/state drop down list contribution. I've looked over the forums and most problems seem to be with it either not being enabled or the sort order being screwy; neither is the case here. As I said, it only happens some of the time which leads me to believe that it might be some sort of glitch. Any help anyone can give me is greatly appreciated and I thank you very much for your time. If you require any code or anything just let me know.

 

-Ian

 

Hi, did you ever find the answer? I seem to be having the same problem.

Thanks,

 

Andy.

[acupoftea]

Hi, did you ever find the answer? I seem to be having the same problem.

Thanks,

 

Andy.

 

Hi, I had the same problem for ages, it only seemed to happen on products with 0 weight, so it could have been something to do with the final calculations. something x 0 is 0.

 

i added a weight to all products and it stopped happening!

 

stu

[Guest]

Please, correct me if I am wrong. The latest I read on the IRS website is that you only collect taxes from the state in which you operate business.

 

 

So, if your business is registered in Michigan, you would set up and collect taxes from Michigan residents only. Have the IRS tax laws recently changed ?

 

 

Chris