Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Order not showing up in Customer Orders


altered

Recommended Posts

When I place an order in my shopping cart it takes the order and sends the email confirmation. But when I check the Customer Orders area in the admin area the order is not there. If I look at the database in the order table most of the customer information is missing? The Customer Basket table in the database is also empty. Is there a setting that can cause this, or do I have a PHP error?

Link to comment
Share on other sites

When I place an order in my shopping cart it takes the order and sends the email confirmation. But when I check the Customer Orders area in the admin area the order is not there. If I look at the database in the order table most of the customer information is missing? The Customer Basket table in the database is also empty. Is there a setting that can cause this, or do I have a PHP error?

 

I'm having the same problem. Funny thing, is that this was not happening until about a week ago. Does anyone know how to fix this?

Link to comment
Share on other sites

I'm having the same problem. Funny thing, is that this was not happening until about a week ago. Does anyone know how to fix this?

 

I wound up deleting the users. I had to go into mySql Admin to do this because OSCommerce would not delete the users. When I reset up the users it worked. I suspect the user account somehow was corrupt in the database itself.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...