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Orders not going thru admin


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Posted

This was going off and on for awhile, randomly I would get a payment into paypal, but no info thru the admin panel. It gradually got worse, and now the orders NEVER go thru the admin panel.

 

I end up having to contact customers asking what they ordered.

 

A few customers said they went back to the site after ordering and the item was still in their cart, like it was never ordered. They also mentioned a TIMEOUT error or something of that nature after going back to the page from paypal.

 

Anyone have any ideas. I am stumped here.

 

Thanks guys

Posted
This was going off and on for awhile, randomly I would get a payment into paypal, but no info thru the admin panel. It gradually got worse, and now the orders NEVER go thru the admin panel.

 

I end up having to contact customers asking what they ordered.

 

A few customers said they went back to the site after ordering and the item was still in their cart, like it was never ordered. They also mentioned a TIMEOUT error or something of that nature after going back to the page from paypal.

 

Anyone have any ideas. I am stumped here.

 

Thanks guys

 

BUMP?

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