Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

reoccuring problem.. please please advise.


Guest

Recommended Posts

Hi Please advise

 

From the site owner:

 

The client Isobel placed the order, but yet it had Janine Rudolph’s details, whom had placed an order before this order below.

 

oscm.gif

 

All I can imagine is that somehow the address books get messed up?

Anyway this has happened on about 4 ocasions, weeks, sometimes months appart --even though the shop generate about 20 sales a day --which makes one think it should happen more often.

 

Any help would be appreciated.

Thank you.

 

X

Link to comment
Share on other sites

If I'm not mistaken, I heard this can be a session problem. Let's say Customer A is browsing and wants to show it to her friend, who is also going to order. She copies the URL in her address bar, which includes her sessionID and sends it to her friend, Customer B. Customer B follows the link from Customer A, and "steals" Customer A's session, and information.

 

This can also happen if someone posts a url from your site to a public forum, and it contains the sessionID. Sometimes spiders will index sessionIDs and put them in search listings. There are contributions to help prevent this.

 

I'm not sure this is why you are having this problem, but it's the first thing I'd check out.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...