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The e-commerce.

Paypal Payment Problems


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My website (www.warbirdcollectibles.com) is coded to receive payments via credit card through Paypal. The website was built in OS Commerce. I have a customer (my first one who has paid via a credit card) who has tried to place an order and pay via credit card numerous times and he is having problems getting his payment to process which is making me look bad.


On my side, I see his order appears to be stuck with a "Preparing [PayPal IPN]" message and then nothing happens. I don't see any payment receipt in my Paypal account. What could be causing this problem?

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