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My site does not successfully process credit cards anymore


m_lokay

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I had to have my website hosting company restore my site. Sometime around this time my site apparently got screwed up and I can't accept credit cards anymore out of the blue.

 

The problem occurs during step 4/5 of the payment gateway. Once you click to go to step 5 the site just kicks you back to step 4 with no error message. The card is never processed.

 

What are some things to start looking at in order to troubleshoot this problem?

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It would be helpful if you mentioned what payment module you were using - they all work in different ways! - or perhaps post in the support thread for that module (most do have them).

 

Tom

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