Email from cart not working

[partycostumes]

Hi, can anyone help please - I have trawled usual places but not found an answer.

 

For some reason our cart at http://www.partycostumes.com.au just stopped sending emails to the customer when they order, and also we do not get the merchant email copy of the order. If I go into the cart and send an email out thru there it works, but not if a customer orders.

 

I am just about down to having to re-install the cart (which is a hassel as I have a few extras added). As I said, it was all working fine, and then just stopped working.

 

Any ideas anyone?

 

Tony

[Guest]

Hi, can anyone help please - I have trawled usual places but not found an answer.

 

For some reason our cart at http://www.partycostumes.com.au just stopped sending emails to the customer when they order, and also we do not get the merchant email copy of the order. If I go into the cart and send an email out thru there it works, but not if a customer orders.

 

I am just about down to having to re-install the cart (which is a hassel as I have a few extras added). As I said, it was all working fine, and then just stopped working.

 

Any ideas anyone?

 

Tony

 

 

what are they using to pay? Is it all orders?