Paying for customer via Paypal?

[on_way_to_fame]

Hi,

 

I have a strange problem here, and wonder if someone could recommend a good solution. We currently do not have a merchant account. many a time, our customers, place an order, and then have trouble understanding how to use the Paypal site. So they call us, and ask if we can accept payment over the phone. This is difficult as we do not have a merchant account.

 

I was thinking a possible solution around this might be this:

 

I can mdify OSc so that it allows the admin to login as a customer, and pay for the order normally via paypal? Is that feasible? Do you see any issues with this?

[Jack_mcs]

I can't imagine what problem your customers are having problems with the paypal payment. It is straightforward, in my opinion. As far as you doing the charges, you can't do that. Paypal won't let you charge using your own account and using the customers account is against their policy and leaves you open for fraud.

 

Jack

[bobg7]

With a PayPal Business Account, you can signup and use there Virtual Terminal system. Then enable the Credit Card Module and add the CVV contribution.

 

This way when a customer makes an order, you just login to your Virtual Terminal, enter there info and it will accept or decline the payment.

 

You will also need to setup 2 additional Statuses via Admin > Localization > Order Status, one CC Accepted and one CC Declined.

 

The payment will show on there credit card bill with your name and not PayPals. Unless your sitting and waiting for orders, there may be a delay between the time an order is placed and the time you process it with the Virtual Terminal but thats the price of not having a merchant account.

[on_way_to_fame]

That sounds great..i will give that a go

 

Thanks