Zones driving me nuts - WON'T work

[HelleM]

Hi

I've been reading and reading - but noooooo - can't figure it out

I put in a picture where you can see how all my zones / Taxes are set up. But it's somehow not correct. I even tried to put in France in Zones - that didn't help either

 

I have made a few "dummy" customers. mostly from EU, but they all don't get to pay tax. According to my setup they should pay 17.5 %

 

 

***Please don't inform me that the EU tax amount isn't correct. Right now it's ALL about getting it to work (*thanks*)

 

Somebody - PLEASE PLEASE

Helle :( :( :(

 

[Avec]

I recently went through a similar frustration. One thing that you might look at is your store location in configuration/shipping and packaging. Then check the tax information under configuration/my store. What it comes down to is a conflicting setting somewhere. If checking those settings does not work, try clearing out everything and redo one and get it to work. That is what I ended up doing and got it going.

[Avec]

I forgot one important point that caused me problems. Make sure each of your products is assigned a tax class.

[♥Vger]

You need to set up a Tax Zone, call it what you like e.g. European Union etc. and then add all the member states of the EU to that Tax Zone. You have set them all up separately.

 

Vger

[HelleM]

Hi Avec

 

You are a darling - it works *jubiiiiiii*

 

First I cleared out all my zones and taxes - then i saw in Configuration that my store was from Denmark, which is ok, but a zone was there too ?? Cleared that away - and is well

 

BIG thanks - I've running in circles over this.

 

Next step is to "hide" all countrys I don't want to display. Maybe there's contrib for that.

 

Helle :-)

[HelleM]

oh oh, maybe I was a little too quick answering this.

 

I then tried to logon as an English customer, now all prices are shown with Danish tax at 25% and not 17,5 % EU Tax...

 

When I enter new products I choose 25 % Danish Tax from the dropdown menu - I surpose that's the right way to do it?? Isn't it?

What else could be wrong???

 

Helle :-(

[HelleM]

Hi Vger

 

When adding a country - shouldn't it be enough to add a holde country with "All Zones" ??

 

Helle :-)

[Possum Blossom]

You need to set up a Tax Zone, call it what you like e.g. European Union etc. and then add all the member states of the EU to that Tax Zone. You have set them all up separately.

 

Vger

[Possum Blossom]

Hi Vger,

 

I am experiencing a similar problem with Tax Zones. (This is my first OSCommerce site and my first use of MySQL and PHP.) I think I need to do what you said i.e. set up a Tax Zone, and then add all the member states to that Tax Zone.

 

I have added a new Tax Zone, my country is listed in Countries, and I have added a Geo Zone for my state. But I can't figure out how to add the state/country to the Tax Zone. And I can't get into Tax Zone Details because I get an error message. Can you provide more information on how to add countries to a Tax Zone? Your help would be very much appreciated. Thanks, jo

[HelleM]

Hi Possum

I'm absolutely not a PHP shark.

I don't get error messages, so I have no idea what your error is about.

 

1) I make a Tax Zone and give a call name. Click/open the new Zone name. Click on "Insert" and choose whatever country I want. if the country has zones, choose 1 - or choose "All Zones"

 

That's how I do it

 

I cleared out all zones/taxes etc. First time around i messed things up *lol*