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Netscape 7.0 - Can't login


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Hi All,

 

It's been a long time since I had to post a problem...The store has been up and running for 9 months. LOVE the new forum!

 

Now, to the problem. Downloaded and installed the latest Netscape browser 7.0..... The store looks good and seemed to be functioning properly 'til i went to login....put in my password and email address.. clicked continue and the page refreshed and nothing else...No error ...nothing. I tried again still nada. Checked it with IE6, all ok...NS4.X, all ok....HELP!!!

 

http://www.bird-e-toys.com/catalog/default.php

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I am using a snapshot from late Dec '01 of OSC 2.2.

 

Checked my error logs and the error there is: [Thu Sep 19 23:40:44 2002] [error] [client xx.xx.xxx.xxx] File does not exist: /www/bird-e-toys/catalog/https://amor.safe-order.net/bird-e-toys/catalog/account.php

 

Now why would it be calling the page like that???

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Checked my error logs and the error there is: [Thu Sep 19 23:40:44 2002] [error] [client xx.xx.xxx.xxx] File does not exist: /www/bird-e-toys/catalog/https://amor.safe-order.net/bird-e-toys/catalog/account.php

 

Could you post what the log writes for the other browsers? This should be in the access log as it seems no error is occuring with them.

:heart:, osCommerce

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Good Morning Harald,

 

I hope this is what you were asking for

 

66.87.192.214 - - [19/Sep/2002:23:40:44 -0500] "GET /catalog/https://amor.safe-order.net/bird-e-toys/catalog/account.php?PHPSESSID=fbaa5340ba4c68e8d8cef59d145e206d HTTP/1.1" 404 133

66.87.192.214 - - [19/Sep/2002:23:40:44 -0500] "GET /catalog/https://amor.safe-order.net/bird-e-toys/catalog/shopping_cart.php?PHPSESSID=fbaa5340ba4c68e8d8cef59d145e206d HTTP/1.1" 404 133

66.87.192.214 - - [19/Sep/2002:23:40:44 -0500] "GET /catalog/https://amor.safe-order.net/bird-e-toys/catalog/checkout_payment.php?PHPSESSID=fbaa5340ba4c68e8d8cef59d145e206d HTTP/1.1" 404 133

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  • 2 weeks later...

Well, I downloaded the latest snapshot to do some testing. I have found the problem but I have NO idea how to fix it.

 

In the live store (http://www.bird-etoys.com/catalog/default.php) the login is going through the secure server. If you attempt to login with an established user name and password the login won't go through. There are no errors. It almost appears to be stuck in a loop. I installed the latest snapshot with the sercure server and had the same problem so at least I have eliminated any mods that I did as the problem. I then re-installed the test store without using the secure server and the login functions perfectly.

The test store is: http://www.bird-e-toys/cat1/catalog/default.php

 

So, obviously there is a problem with the way OSC is connecting to or communicating with the secure server when using Nescape 7.0. HELP!!

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If anyone is interested....I finally found the problem. It's a Netscape problem NOT OSC....YEAH!!!!

 

When you run into problems...heres the cure...:-)

 

Open Netscape, click on Edit, click on Preferences. A new window will open, in the menu on the left, click on the triangle beside Advanced. On the submenu click on HTTP Networking. On the right there will be two boxes in the one labeled Direct Connection Options, click Use HTTP 1.0. Click ok. Close your browser down and then restart it. You should now be able to login with SSL.

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If anyone is interested....I finally found the problem. It's a Netscape problem NOT OSC....YEAH!!!!

 

I am not sure if this assumption is correct. Switching back to http 1.0 is for sure not a good solution.

 

We will have to investigate.

You can't have everything. That's why trains have difficulty crossing oceans, and hippos did not adapt to fly. -- from the OpenBSD mailinglist.

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Jan,

 

I realize that switching back to 1.0 isn't the best solution but, it cures the immediate problem of customers not being able to login...God only knows how many customers just left my site over the last ten days because of it. I have filed a complaint with NS about the problem too.

 

Thanks for looking into it...I have been pulling my hair trying to figure it out.

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