email problems

[the-ebook-cellar]

I'm having problems with emails not being sent / received - although the system is reporting "email sent" nothing is being received.. :(

 

any idea?

 

 

Regards

 

 

Jackie

--

www.the-ebook-cellar.com

[Jack_mcs]

What's "the system?" Have you tried sending an email using the contact us page? Have you checked the email settings in admin->configuration->E-Mail Options?

 

Jack

[the-ebook-cellar]

What's "the system?" Have you tried sending an email using the contact us page? Have you checked the email settings in admin->configuration->E-Mail Options?

 

Jack

 

 

OS Commerce is reporting "email sent" i've tried it on the contact seller option and lost password option, yes i've checked the admin->configuration->E-Mail Options

 

my site is at www.the-ebook-cellar.com

[Jack_mcs]

Try using this. It might point to the problem.

 

Jack

[bgrcmodels]

I am having problems with e-mails not being sent to AOL e-mail address. If i send an e-mail to other e-mail address, the customers and my test e-mail accounts receive the e-mails but not aol members.

 

I was wondering if there is something wrong with my osC setup or coding as i have registeed on other osC websites with my AOL e-mail and i have been receiving e-mails from them.

 

Any help would be good.

 

Many Thanks

Ben

[the-ebook-cellar]

Thanks Jack - tried the script and it reports "emails sent" but still nothing being recieved - i'm more and more convinced the problem lies with my host

[Guest]

Hi-

Did you ever get this problem resolved? I seem to be having a similiar problem, However it was working fine, and from what I've been told we had some peoples email addresses change and the store was changed to reflect that, but now no emails are coming through. We haven't been receiving any emails from orders or from the contact us page since, but they seem to send, we just never receive them. All emails adresses are correct.

 

Trying to figure this out.

[Guest]

well it looks like I jumped the gun, it's not oscommerce but our host, so I need to get that figured out.

[cgchris99]

I think the problem is that they are getting blocked by aol as spam. I do think they are getting sent but blocked

[talen]

Just for reference, I had the same problems.

 

Sending from the admin panel worked but not from the contact_us pages.

 

The reason was: When sending the test emails I was putting a fake return adress in the from field... These did not get through.

 

When using a "Real" email address they work fine (This is also why its working from Admin as it uses the store config entered email address to send out)

My Verify Emails Through DNS is set to False, but this would indicate that it still gets checked before sending, possibly by ISP.

Cheers ;)

[upgrade]

I have a weird problem, sending mail from contact_us page not working. But emails are sent correctly when a customer creates an account, when he makes an order, when I send from admin interface. The only place where emails are not sent is contact_us.php.

I try replacing with the stock osc page, no result.

The email_test script posted in this thread is working perfect, I receive both emails sent.

 

Any ideas?

[Guest]

i've had this problem alot in the past too.

often times it isn't your script or your host... but the server you're on. (primarily the ip)

 

the biggest problem i ever had was on one of godaddy's "secureserver"s. once i went onto a vps my email delivery problems ceased.