MissCC Posted November 22, 2006 Posted November 22, 2006 Hi! I always do an inventory of my shop and add the right quantities but I always discover after that the quantities are wrong! Exemple if I add the quantity 2 to an item and the item went sold out because someone buy 2, it still writed 2 as quantity even if it's sold out. I keep doing the inventory every weeks but the quantities are always wrong. I have alot of customers buying stuff 'sold out' because they still appear in my shop wich is no good. Can you please help me with that? Thanks
juniorprg Posted November 22, 2006 Posted November 22, 2006 Check in your admin, stock under configuration, see if check stock level is set to true or false l8ter
MissCC Posted November 23, 2006 Author Posted November 23, 2006 Here is my actual configuration in configuration>stock since my shop is open: Check stock level true Subtract stock false Allow Checkout true Mark product out of stock *** Stock Re-order level 1 Is this fine or I have to correct it?
pyramids Posted November 26, 2006 Posted November 26, 2006 this setting- Subtract stock false will not remove the stock from the inventory so set it to Subtract stock true
MissCC Posted November 27, 2006 Author Posted November 27, 2006 I tried but the items are still apearing even if they are at zero quantity. :(
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