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Stuck on step 1 - can't access mydomain/catalog/install page


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Please advise!

I uploaded the catalog file to my httpdocs folder, and created a blank database using Plesk. However, when I go to http://www.mydomain.com/catalog/install, the page cannot be found. I checked and all the files appear to have uploaded; however, when I look at the permissions, I don't get numbers - instead, I get drwxr-xr-x for the folders (admin, download, images, includes, install, pub) and just rw-r-r for the php files. Is this causing the problem? How do I change permissions?

 

I'm a newbie (obviously) and would so greatly appreciate any help!

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Please advise!

I uploaded the catalog file to my httpdocs folder, and created a blank database using Plesk. However, when I go to http://www.mydomain.com/catalog/install, the page cannot be found. I checked and all the files appear to have uploaded; however, when I look at the permissions, I don't get numbers - instead, I get drwxr-xr-x for the folders (admin, download, images, includes, install, pub) and just rw-r-r for the php files. Is this causing the problem? How do I change permissions?

 

I'm a newbie (obviously) and would so greatly appreciate any help!

It is possible the register_globals (a php setting) is set to off on your server. If so you need to turn it on for your part of the server.

 

Do you have root access? or are you on a shared server.

 

to turn this on on your server you need to add the following line to a .htaccess file:

 

php flag register_globals = 1

Backup before making changes. Backup before making changes! Backup before making changes!!

 

You did do a backup? eh?

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Thank you very much for your response!

 

I'm on a dedicated server; called their tech support and they turned on the register_globals setting. However, I still can't access it... and here's something weird: when I login to the site using Dreamweaver on my Mac, I can't even see the catalog folder on the server; however, when I login using FTP manager on PC, I can see the catalog folder there.

 

I don't know what could be wrong... except on my PC (which I used to upload the /catalog/ file), in the ftp manager, the icon next to all the .php files is the Dreamweaver icon. I think it's a setting in the computer that unknown files automatically are stored as Dreamweaver files. Could that be causing the problem? I feel like an idiot.

 

Thanks so much,

Rebecca

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Thank you very much for your response!

 

I'm on a dedicated server; called their tech support and they turned on the register_globals setting. However, I still can't access it... and here's something weird: when I login to the site using Dreamweaver on my Mac, I can't even see the catalog folder on the server; however, when I login using FTP manager on PC, I can see the catalog folder there.

 

I don't know what could be wrong... except on my PC (which I used to upload the /catalog/ file), in the ftp manager, the icon next to all the .php files is the Dreamweaver icon. I think it's a setting in the computer that unknown files automatically are stored as Dreamweaver files. Could that be causing the problem? I feel like an idiot.

 

Thanks so much,

Rebecca

 

Are you using the file manager built into oscommerce?

If so stop it is very buggy.

Backup before making changes. Backup before making changes! Backup before making changes!!

 

You did do a backup? eh?

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Please advise!

I uploaded the catalog file to my httpdocs folder, and created a blank database using Plesk. However, when I go to http://www.mydomain.com/catalog/install, the page cannot be found. I checked and all the files appear to have uploaded; however, when I look at the permissions, I don't get numbers - instead, I get drwxr-xr-x for the folders (admin, download, images, includes, install, pub) and just rw-r-r for the php files. Is this causing the problem? How do I change permissions?

 

I'm a newbie (obviously) and would so greatly appreciate any help!

 

Well, I wouldn't worry about the Dreamweaver icons, it's probably just that it's set up to edit PHP files with the program.

 

We could sit around for days debating what the problem is, but, if you PM me, I'll see what I can do about getting you started off by installing the software for you. You can always change passwords afterwards.

 

Richard

No Good Deed EVER Goes Unpunished

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