GanodermaCoffee.com Posted November 19, 2006 Posted November 19, 2006 Ok...I love OSCommerce, but oh my...one little character here or there an hair gets pulled out! I hope that someone can help me with my issue: I have added a couple contributions like order ip recorder and edit order, but I have compared to a clean osc install and not really anything that is alarming to me. So here is the problem: 1) I go through the process of submitting an order. 2) I get the successful page, and I am happy! 3) I look at what would be the page of my customer in the order section, and their is no order, because the order_id is only recorded in the Order table in my database. For some reason, it is not recording to any of the other tables like order_total, order_status_history, and others where it should be. Can someone please give me some insite into why this is happening...I would be happy to paste some code in this if that is necessary. My site is http://www.ganodermacoffee.com PLEASE HELP ME! 800-541-0740 Healthy Coffee. Healthy Income. Call Me Today!
Guest Posted November 19, 2006 Posted November 19, 2006 The problem is usually either in checkout_process.php or your payment module (eg. Paypal IPN) Sonia
GanodermaCoffee.com Posted November 19, 2006 Author Posted November 19, 2006 Here is what my checkout_process.php file looks like currently, and it does get the information into the orders table but all of the other tables it does not update properly leaving out the order_id. Thanks for everyones help :) <?php /* $Id: checkout_process.php,v 1.128 2003/05/28 18:00:29 hpdl Exp $ osCommerce, Open Source E-Commerce Solutions http://www.oscommerce.com Copyright (c) 2003 osCommerce Released under the GNU General Public License */ include('includes/application_top.php'); $ip = $HTTP_SERVER_VARS["REMOTE_ADDR"]; $client = gethostbyaddr($HTTP_SERVER_VARS["REMOTE_ADDR"]); $str = preg_split("/\./", $client); $i = count($str); $x = $i - 1; $n = $i - 2; $isp = $str[$n] . "." . $str[$x]; // if the customer is not logged on, redirect them to the login page if (!tep_session_is_registered('customer_id')) { $navigation->set_snapshot(array('mode' => 'SSL', 'page' => FILENAME_CHECKOUT_PAYMENT)); tep_redirect(tep_href_link(FILENAME_LOGIN, '', 'SSL')); } if (!tep_session_is_registered('sendto')) { tep_redirect(tep_href_link(FILENAME_CHECKOUT_PAYMENT, '', 'SSL')); } if ( (tep_not_null(MODULE_PAYMENT_INSTALLED)) && (!tep_session_is_registered('payment')) ) { tep_redirect(tep_href_link(FILENAME_CHECKOUT_PAYMENT, '', 'SSL')); } // avoid hack attempts during the checkout procedure by checking the internal cartID if (isset($cart->cartID) && tep_session_is_registered('cartID')) { if ($cart->cartID != $cartID) { tep_redirect(tep_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL')); } } include(DIR_WS_LANGUAGES . $language . '/' . FILENAME_CHECKOUT_PROCESS); // load selected payment module require(DIR_WS_CLASSES . 'payment.php'); $payment_modules = new payment($payment); // load the selected shipping module require(DIR_WS_CLASSES . 'shipping.php'); $shipping_modules = new shipping($shipping); require(DIR_WS_CLASSES . 'order.php'); $order = new order; // load the before_process function from the payment modules $payment_modules->before_process(); require(DIR_WS_CLASSES . 'order_total.php'); $order_total_modules = new order_total; $order_totals = $order_total_modules->process(); $sql_data_array = array('customers_id' => $customer_id, 'customers_name' => $order->customer['firstname'] . ' ' . $order->customer['lastname'], 'customers_company' => $order->customer['company'], 'customers_street_address' => $order->customer['street_address'], 'customers_suburb' => $order->customer['suburb'], 'customers_city' => $order->customer['city'], 'customers_postcode' => $order->customer['postcode'], 'customers_state' => $order->customer['state'], 'customers_country' => $order->customer['country']['title'], 'customers_telephone' => $order->customer['telephone'], 'customers_email_address' => $order->customer['email_address'], 'customers_address_format_id' => $order->customer['format_id'], 'delivery_name' => $order->delivery['firstname'] . ' ' . $order->delivery['lastname'], 'delivery_company' => $order->delivery['company'], 'delivery_street_address' => $order->delivery['street_address'], 'delivery_suburb' => $order->delivery['suburb'], 'delivery_city' => $order->delivery['city'], 'delivery_postcode' => $order->delivery['postcode'], 'delivery_state' => $order->delivery['state'], 'delivery_country' => $order->delivery['country']['title'], 'delivery_address_format_id' => $order->delivery['format_id'], 'billing_name' => $order->billing['firstname'] . ' ' . $order->billing['lastname'], 'billing_company' => $order->billing['company'], 'billing_street_address' => $order->billing['street_address'], 'billing_suburb' => $order->billing['suburb'], 'billing_city' => $order->billing['city'], 'billing_postcode' => $order->billing['postcode'], 'billing_state' => $order->billing['state'], 'billing_country' => $order->billing['country']['title'], 'billing_address_format_id' => $order->billing['format_id'], 'payment_method' => $order->info['payment_method'], 'cc_type' => $order->info['cc_type'], 'cc_owner' => $order->info['cc_owner'], 'cc_number' => $order->info['cc_number'], 'cc_expires' => $order->info['cc_expires'], 'date_purchased' => 'now()', 'orders_status' => $order->info['order_status'], 'currency' => $order->info['currency'], 'currency_value' => $order->info['currency_value'], 'ipaddy' => $ip, 'ipisp' => $isp); tep_db_perform(TABLE_ORDERS, $sql_data_array); $insert_id = tep_db_insert_id(); for ($i=0, $n=sizeof($order_totals); $i<$n; $i++) { $sql_data_array = array('orders_id' => $insert_id, 'title' => $order_totals[$i]['title'], 'text' => $order_totals[$i]['text'], 'value' => $order_totals[$i]['value'], 'class' => $order_totals[$i]['code'], 'sort_order' => $order_totals[$i]['sort_order']); tep_db_perform(TABLE_ORDERS_TOTAL, $sql_data_array); } $customer_notification = (SEND_EMAILS == 'true') ? '1' : '0'; $sql_data_array = array('orders_id' => $insert_id, 'orders_status_id' => $order->info['order_status'], 'date_added' => 'now()', 'customer_notified' => $customer_notification, 'comments' => $order->info['comments']); tep_db_perform(TABLE_ORDERS_STATUS_HISTORY, $sql_data_array); // initialized for the email confirmation $products_ordered = ''; $subtotal = 0; $total_tax = 0; for ($i=0, $n=sizeof($order->products); $i<$n; $i++) { // Stock Update - Joao Correia if (STOCK_LIMITED == 'true') { if (DOWNLOAD_ENABLED == 'true') { $stock_query_raw = "SELECT products_quantity, pad.products_attributes_filename FROM " . TABLE_PRODUCTS . " p LEFT JOIN " . TABLE_PRODUCTS_ATTRIBUTES . " pa ON p.products_id=pa.products_id LEFT JOIN " . TABLE_PRODUCTS_ATTRIBUTES_DOWNLOAD . " pad ON pa.products_attributes_id=pad.products_attributes_id WHERE p.products_id = '" . tep_get_prid($order->products[$i]['id']) . "'"; // Will work with only one option for downloadable products // otherwise, we have to build the query dynamically with a loop $products_attributes = $order->products[$i]['attributes']; if (is_array($products_attributes)) { $stock_query_raw .= " AND pa.options_id = '" . $products_attributes[0]['option_id'] . "' AND pa.options_values_id = '" . $products_attributes[0]['value_id'] . "'"; } $stock_query = tep_db_query($stock_query_raw); } else { $stock_query = tep_db_query("select products_quantity from " . TABLE_PRODUCTS . " where products_id = '" . tep_get_prid($order->products[$i]['id']) . "'"); } if (tep_db_num_rows($stock_query) > 0) { $stock_values = tep_db_fetch_array($stock_query); // do not decrement quantities if products_attributes_filename exists if ((DOWNLOAD_ENABLED != 'true') || (!$stock_values['products_attributes_filename'])) { $stock_left = $stock_values['products_quantity'] - $order->products[$i]['qty']; } else { $stock_left = $stock_values['products_quantity']; } tep_db_query("update " . TABLE_PRODUCTS . " set products_quantity = '" . $stock_left . "' where products_id = '" . tep_get_prid($order->products[$i]['id']) . "'"); if ( ($stock_left < 1) && (STOCK_ALLOW_CHECKOUT == 'false') ) { tep_db_query("update " . TABLE_PRODUCTS . " set products_status = '0' where products_id = '" . tep_get_prid($order->products[$i]['id']) . "'"); } } } // Update products_ordered (for bestsellers list) tep_db_query("update " . TABLE_PRODUCTS . " set products_ordered = products_ordered + " . sprintf('%d', $order->products[$i]['qty']) . " where products_id = '" . tep_get_prid($order->products[$i]['id']) . "'"); $sql_data_array = array('orders_id' => $insert_id, 'products_id' => tep_get_prid($order->products[$i]['id']), 'products_model' => $order->products[$i]['model'], 'products_name' => $order->products[$i]['name'], 'products_price' => $order->products[$i]['price'], 'final_price' => $order->products[$i]['final_price'], 'products_tax' => $order->products[$i]['tax'], 'products_quantity' => $order->products[$i]['qty']); tep_db_perform(TABLE_ORDERS_PRODUCTS, $sql_data_array); $order_products_id = tep_db_insert_id(); //------insert customer choosen option to order-------- $attributes_exist = '0'; $products_ordered_attributes = ''; if (isset($order->products[$i]['attributes'])) { $attributes_exist = '1'; for ($j=0, $n2=sizeof($order->products[$i]['attributes']); $j<$n2; $j++) { if (DOWNLOAD_ENABLED == 'true') { $attributes_query = "select popt.products_options_name, poval.products_options_values_name, pa.options_values_price, pa.price_prefix, pad.products_attributes_maxdays, pad.products_attributes_maxcount , pad.products_attributes_filename from " . TABLE_PRODUCTS_OPTIONS . " popt, " . TABLE_PRODUCTS_OPTIONS_VALUES . " poval, " . TABLE_PRODUCTS_ATTRIBUTES . " pa left join " . TABLE_PRODUCTS_ATTRIBUTES_DOWNLOAD . " pad on pa.products_attributes_id=pad.products_attributes_id where pa.products_id = '" . $order->products[$i]['id'] . "' and pa.options_id = '" . $order->products[$i]['attributes'][$j]['option_id'] . "' and pa.options_id = popt.products_options_id and pa.options_values_id = '" . $order->products[$i]['attributes'][$j]['value_id'] . "' and pa.options_values_id = poval.products_options_values_id and popt.language_id = '" . $languages_id . "' and poval.language_id = '" . $languages_id . "'"; $attributes = tep_db_query($attributes_query); } else { $attributes = tep_db_query("select popt.products_options_name, poval.products_options_values_name, pa.options_values_price, pa.price_prefix from " . TABLE_PRODUCTS_OPTIONS . " popt, " . TABLE_PRODUCTS_OPTIONS_VALUES . " poval, " . TABLE_PRODUCTS_ATTRIBUTES . " pa where pa.products_id = '" . $order->products[$i]['id'] . "' and pa.options_id = '" . $order->products[$i]['attributes'][$j]['option_id'] . "' and pa.options_id = popt.products_options_id and pa.options_values_id = '" . $order->products[$i]['attributes'][$j]['value_id'] . "' and pa.options_values_id = poval.products_options_values_id and popt.language_id = '" . $languages_id . "' and poval.language_id = '" . $languages_id . "'"); } $attributes_values = tep_db_fetch_array($attributes); $sql_data_array = array('orders_id' => $insert_id, 'orders_products_id' => $order_products_id, 'products_options' => $attributes_values['products_options_name'], 'products_options_values' => $attributes_values['products_options_values_name'], 'options_values_price' => $attributes_values['options_values_price'], 'price_prefix' => $attributes_values['price_prefix']); tep_db_perform(TABLE_ORDERS_PRODUCTS_ATTRIBUTES, $sql_data_array); if ((DOWNLOAD_ENABLED == 'true') && isset($attributes_values['products_attributes_filename']) && tep_not_null($attributes_values['products_attributes_filename'])) { $sql_data_array = array('orders_id' => $insert_id, 'orders_products_id' => $order_products_id, 'orders_products_filename' => $attributes_values['products_attributes_filename'], 'download_maxdays' => $attributes_values['products_attributes_maxdays'], 'download_count' => $attributes_values['products_attributes_maxcount']); tep_db_perform(TABLE_ORDERS_PRODUCTS_DOWNLOAD, $sql_data_array); } $products_ordered_attributes .= "\n\t" . $attributes_values['products_options_name'] . ' ' . $attributes_values['products_options_values_name']; } } //------insert customer choosen option eof ---- $total_weight += ($order->products[$i]['qty'] * $order->products[$i]['weight']); $total_tax += tep_calculate_tax($total_products_price, $products_tax) * $order->products[$i]['qty']; $total_cost += $total_products_price; $products_ordered .= $order->products[$i]['qty'] . ' x ' . $order->products[$i]['name'] . ' (' . $order->products[$i]['model'] . ') = ' . $currencies->display_price($order->products[$i]['final_price'], $order->products[$i]['tax'], $order->products[$i]['qty']) . $products_ordered_attributes . "\n"; } // lets start with the email confirmation $email_order = STORE_NAME . "\n" . EMAIL_SEPARATOR . "\n" . EMAIL_TEXT_ORDER_NUMBER . ' ' . $insert_id . "\n" . EMAIL_TEXT_INVOICE_URL . ' ' . tep_href_link(FILENAME_ACCOUNT_HISTORY_INFO, 'order_id=' . $insert_id, 'SSL', false) . "\n" . EMAIL_TEXT_DATE_ORDERED . ' ' . strftime(DATE_FORMAT_LONG) . "\n\n"; if ($order->info['comments']) { $email_order .= tep_db_output($order->info['comments']) . "\n\n"; } $email_order .= EMAIL_TEXT_PRODUCTS . "\n" . EMAIL_SEPARATOR . "\n" . $products_ordered . EMAIL_SEPARATOR . "\n"; for ($i=0, $n=sizeof($order_totals); $i<$n; $i++) { $email_order .= strip_tags($order_totals[$i]['title']) . ' ' . strip_tags($order_totals[$i]['text']) . "\n"; } if ($order->content_type != 'virtual') { $email_order .= "\n" . EMAIL_TEXT_DELIVERY_ADDRESS . "\n" . EMAIL_SEPARATOR . "\n" . tep_address_label($customer_id, $sendto, 0, '', "\n") . "\n"; } $email_order .= "\n" . EMAIL_TEXT_BILLING_ADDRESS . "\n" . EMAIL_SEPARATOR . "\n" . tep_address_label($customer_id, $billto, 0, '', "\n") . "\n\n"; if (is_object($$payment)) { $email_order .= EMAIL_TEXT_PAYMENT_METHOD . "\n" . EMAIL_SEPARATOR . "\n"; $payment_class = $$payment; $email_order .= $payment_class->title . "\n\n"; if ($payment_class->email_footer) { $email_order .= $payment_class->email_footer . "\n\n"; } } tep_mail($order->customer['firstname'] . ' ' . $order->customer['lastname'], $order->customer['email_address'], EMAIL_TEXT_SUBJECT, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS); // send emails to other people if (SEND_EXTRA_ORDER_EMAILS_TO != '') { tep_mail('', SEND_EXTRA_ORDER_EMAILS_TO, EMAIL_TEXT_SUBJECT, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS); } // load the after_process function from the payment modules $payment_modules->after_process(); $cart->reset(true); // unregister session variables used during checkout tep_session_unregister('sendto'); tep_session_unregister('billto'); tep_session_unregister('shipping'); tep_session_unregister('payment'); tep_session_unregister('comments'); tep_redirect(tep_href_link(FILENAME_CHECKOUT_SUCCESS, '', 'SSL')); require(DIR_WS_INCLUDES . 'application_bottom.php'); ?> 800-541-0740 Healthy Coffee. Healthy Income. Call Me Today!
GanodermaCoffee.com Posted November 19, 2006 Author Posted November 19, 2006 I just tried to add another customer and it adds once again, but it does not update all of the tables. For example, it does not updated the address_book table because it leaves the customer_id as 0 instead of the correct id. Not sure if this gives anyone any more clues as to what the heck might be wrong here. Thanks for any help. Ugh...I dont want to have to start over again. Evan 800-541-0740 Healthy Coffee. Healthy Income. Call Me Today!
zxedxz Posted April 19, 2007 Posted April 19, 2007 I have exaclty the same problem. why is it? Did you find the solution?
GeorgeP Posted April 19, 2007 Posted April 19, 2007 I dont know if this is the same problem I had so please backup backup backup. Try to see if modifying includes/functions/database.php will do the trick: #original function comment # function tep_db_insert_id() { # return mysql_insert_id(); # } function tep_db_insert_id( $link = 'db_link') { global $$link; return mysql_insert_id($$link); }
zxedxz Posted April 19, 2007 Posted April 19, 2007 I already have that on my database.php file. But still have the error. Sometimes I get wrong order_id input on my database and customer_default_address_id also happens the same. Sometimes it has = 0. But I mean...the error only happens like 2 out of 3 or 4 orders.
ErollorD Posted April 30, 2007 Posted April 30, 2007 maybe you should check the support forum for that contribution...
Guest Posted May 1, 2007 Posted May 1, 2007 there is no contribution involved in this error is it? what changes have you done with the countries/states for your store?
zxedxz Posted May 1, 2007 Posted May 1, 2007 Do you think it have to do with that? I have done a lot of changes to the country and state script. What file should I post?
Guest Posted May 2, 2007 Posted May 2, 2007 Do you think it have to do with that? I have done a lot of changes to the country and state script. What file should I post? Like what kind of changes? Deleted countries from a seasoned store? That could cause problems. Also what happens if someone blocks jscripts and submts the create account form? Will he end up with country canada and state california? Things like that. That can completely mess your store.
zxedxz Posted May 2, 2007 Posted May 2, 2007 No, no such problem. State and country is fine. The problem is with Order_id. Witht he order. the id generated doesn't get input correctly on all the order tables. The order table has the right order_id, but the other order table like order_total, have a weird order_id.
Guest Posted May 3, 2007 Posted May 3, 2007 in your configure.php file what's the persistent connection setting? Is it set to true? If so try it with false. define('USE_PCONNECT', 'false'); // use persistent connections?
zxedxz Posted May 4, 2007 Posted May 4, 2007 eerr...no. It has always been false. Any other suggestion? Thanks
zxedxz Posted May 6, 2007 Posted May 6, 2007 Fixed this problem already. Thanks. It was a problem with sessions. I fixed the way they are stored and bump..the problem went away.
marcus76 Posted June 18, 2008 Posted June 18, 2008 anyone else seen this issue and know the exact fix?? i'm desperate :(
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