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osCommerce

The e-commerce.

Order processing confirmation trouble


balthazar

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Posted

There' a problem on my web-catalog. It works with Authorize.net and everything was fine...but during last few days i found out some strange trouble...Here is it:

 

Customers are not getting confirmation for their orders. OsCommerce has no records of their orders, but Authorize.net shows the orders being authorized and pending capture.

Clients are complaining that something seems to have gone wrong in the order confirmation process. A page never came up confirming their order, and the items they were purchasing are still in their cart when they log back in. But they did receive this email, though it doesn't have an invoice number or a product description.

 

If someone had such trouble ever, please describe me where did that came from? Cuz I wasn't re-coding any scripts and this error came up from somewhere out of space i think :huh: ...

 

Will appreciate any kind of help...Thanks in advance guys....

  • 2 weeks later...

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