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Help my products have vanished from my store


sophiesden

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Posted

I have done nothing to my store today except for making a back up copy of the store, which involved creating and downloading a backup copy of my site and SQL database via my hosting control panel. After I had done this I checked my store about 10minutes latter and the store works fine except for the products/categories. They seem to have vanished. When you click on any of them you get a 404 error page. However when you click on thinks like links, shopping cart etc they all work fine.

 

In admin section of os all my products are in tact and fine.

 

In my SQL data base the products seem to be fine as well.

 

I have tried to reinstall the website but nothing changes. Still no products in store

 

How do I get my products to show up again in my store? What went wrong

 

 

Heres my site http://sophiesden.com (it is an adult toy shop for those easily offended)

Posted
I have done nothing to my store today except for making a back up copy of the store, which involved creating and downloading a backup copy of my site and SQL database via my hosting control panel. After I had done this I checked my store about 10minutes latter and the store works fine except for the products/categories. They seem to have vanished. When you click on any of them you get a 404 error page. However when you click on thinks like links, shopping cart etc they all work fine.

 

In admin section of os all my products are in tact and fine.

 

In my SQL data base the products seem to be fine as well.

 

I have tried to reinstall the website but nothing changes. Still no products in store

 

How do I get my products to show up again in my store? What went wrong

Heres my site http://sophiesden.com (it is an adult toy shop for those easily offended)

If you did a backup of your database in the admin panel before downloading(or at least since adding any products ) you could try to do a restore from backup in the admin section.

If you havent done a recent backup, doing this will lose any products added since last backup.

My Contributions

 

Stylesheet With Descriptions Glassy Grey Boxtops Our Products Meta Tags On The Fly

Password Protect Admin

"No matter where you go....There you are" - Buccaroo Bonsai

Posted
I have done nothing to my store today except for making a back up copy of the store, which involved creating and downloading a backup copy of my site and SQL database via my hosting control panel. After I had done this I checked my store about 10minutes latter and the store works fine except for the products/categories. They seem to have vanished. When you click on any of them you get a 404 error page. However when you click on thinks like links, shopping cart etc they all work fine.

 

In admin section of os all my products are in tact and fine.

 

In my SQL data base the products seem to be fine as well.

 

I have tried to reinstall the website but nothing changes. Still no products in store

 

How do I get my products to show up again in my store? What went wrong

Heres my site http://sophiesden.com (it is an adult toy shop for those easily offended)

 

 

when ever you make changes on your site, always do a refresh from the tool bar. It will automatic up date the site. Nick

Posted
when ever you make changes on your site, always do a refresh from the tool bar. It will automatic up date the site. Nick

 

did that site still has no products

Posted
If you did a backup of your database in the admin panel before downloading(or at least since adding any products ) you could try to do a restore from backup in the admin section.

If you havent done a recent backup, doing this will lose any products added since last backup.

 

tried this suggestion still got the problem

Posted

Go to your admin panel --> Configuration --> Ultimate SEO URL's and set it to false.

 

Obviously the server your site is on is either not Apache based, or else it is Apache based but does not have Mod Rewrite enabled.

 

Vger

Posted
Go to your admin panel --> Configuration --> Ultimate SEO URL's and set it to false.

 

Obviously the server your site is on is either not Apache based, or else it is Apache based but does not have Mod Rewrite enabled.

 

Vger

 

sorted it just needed to re-write the .htaccess file

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