Contact us stops working after migrating to a new host

toptiara · October 30, 2006

Hi guys,

I just migrated my site from one host to another. Everything was working fine up until I moved hosts, but now my contact us page has stopped working.

Here's the content of my contact_us.php

<?php

/*

$Id: contact_us.php,v 1.42 2003/06/12 12:17:07 hpdl Exp $

osCommerce, Open Source E-Commerce Solutions

http://www.oscommerce.com

Released under the GNU General Public License

*/

require('includes/application_top.php');

require(DIR_WS_LANGUAGES . $language . '/' . FILENAME_CONTACT_US);

$error = false;

if (isset($HTTP_GET_VARS['action']) && ($HTTP_GET_VARS['action'] == 'send') && tep_email_isfromdomain($_POST['email']))

{

$error = true;

$messageStack->add('contact', ENTRY_EMAIL_ADDRESS_ISFROMDOMAIN_ERROR);

}

elseif (isset($HTTP_GET_VARS['action']) && ($HTTP_GET_VARS['action'] == 'send')) {

// http://www.anders.com/cms/75/Crack.Attempt/Spam.Relay

$_POST['email'] = preg_replace( "/\n/", " ", $_POST['email'] );

$_POST['name'] = preg_replace( "/\n/", " ", $_POST['name'] );

$_POST['email'] = preg_replace( "/\r/", " ", $_POST['email'] );

$_POST['name'] = preg_replace( "/\r/", " ", $_POST['name'] );

$_POST['email'] = str_replace("Content-Type:","",$_POST['email']);

$_POST['name'] = str_replace("Content-Type:","",$_POST['name']);

$name = tep_db_prepare_input($_POST['name']);

$email_address = tep_db_prepare_input($_POST['email']);

$enquiry = tep_db_prepare_input($_POST['enquiry']);

$enquiry = tep_db_prepare_input($enquiry . "\n\n IP: " . $_SERVER['REMOTE_ADDR']);

if (tep_validate_email($email_address)) {

tep_mail(STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS, EMAIL_SUBJECT, $enquiry, $name, $email_address);

tep_redirect(tep_href_link(FILENAME_CONTACT_US, 'action=success'));

} else {

$error = true;

$messageStack->add('contact', ENTRY_EMAIL_ADDRESS_CHECK_ERROR);

}

$breadcrumb->add(NAVBAR_TITLE, tep_href_link(FILENAME_CONTACT_US));

?>

<!doctype html public "-//W3C//DTD HTML 4.01 Transitional//EN">

<head>

</head>

<?php require(DIR_WS_INCLUDES . 'header.php'); ?>

<tr>

<td width="<?php echo BOX_WIDTH; ?>" valign="top"><table border="0" width="<?php echo BOX_WIDTH; ?>" cellspacing="0" cellpadding="2">

<?php require(DIR_WS_INCLUDES . 'column_left.php'); ?>

</table></td>

<tr>

<tr>

</tr>

</table></td>

</tr>

<tr>

</tr>

<?php

if ($messageStack->size('contact') > 0) {

?>

<tr>

<td><?php echo $messageStack->output('contact'); ?></td>

</tr>

<tr>

</tr>

<?php

}

if (isset($HTTP_GET_VARS['action']) && ($HTTP_GET_VARS['action'] == 'success')) {

?>

<tr>

</tr>

<tr>

</tr>

<tr>

<tr>

<td align="right"><?php echo '<a href="' . tep_href_link(FILENAME_DEFAULT) . '">' . tep_image_button('button_continue.gif', IMAGE_BUTTON_CONTINUE) . '</a>'; ?></td>

</tr>

</table></td>

</tr>

</table></td>

</tr>

<?php

} else {

?>

<tr>

<tr>

</tr>

<tr>

</tr>

</tr>

<tr>

</tr>

<tr>

</tr>

<tr>

</tr>

<tr>

</tr>

<tr>

</tr>

</table></td>

</tr>

</table></td>

</tr>

<tr>

</tr>

<tr>

<tr>

</tr>

</table></td>

</tr>

</table></td>

</tr>

<?php

}

?>

</table></form></td>

</tr>

</table>

<?php require(DIR_WS_INCLUDES . 'footer.php'); ?>

<br>

</body>

</html>

<?php require(DIR_WS_INCLUDES . 'application_bottom.php'); ?>

Basically, the page loads, you can fill out the form ok, but clicking on the button doesnt appear to do anything :(

Thanks

digbydo · October 30, 2006

check with your new hosts which type of formmail/sendmail they use and the correct path to it.

toptiara · October 31, 2006

check with your new hosts which type of formmail/sendmail they use and the correct path to it.

I checked and they use sendmail. This was the same function as my previous host, so I don't understand why it was working just fine before, but isn't now.

Anyone else have any ideas please?

toptiara · October 31, 2006

I checked and they use sendmail. This was the same function as my previous host, so I don't understand why it was working just fine before, but isn't now.

Anyone else have any ideas please?

Oh and I dont know if this is related or not - If I have an item in my cart now and I try to remove it by checking the box and clicking update - the item doesnt get removed it just stays there,

Any ideas please?

toptiara · November 1, 2006

Oh and I dont know if this is related or not - If I have an item in my cart now and I try to remove it by checking the box and clicking update - the item doesnt get removed it just stays there,

Any ideas please?

Last try in case anyone can help me pelase?

toptiara · November 3, 2006

Last try in case anyone can help me pelase?

:sigh:

Well I'm clutching at straws now. Could this be an issue with my store not aligning properly with my database? I just migrated hosts - transferred all my stuff over ok. All appears to be working ok with the exception of the shopping cart (cant remove or update contents in it directly, but can add new items if I go to the item and click add to cart) and the contact form.

I'm in the process of trying a different contact script to see if that works, but failing that I might have to try something drastic - like recreating the store from scratch. Dont really want to have to do that unless i have to though!

Thanks

toptiara · November 8, 2006

:sigh:

Well I'm clutching at straws now. Could this be an issue with my store not aligning properly with my database? I just migrated hosts - transferred all my stuff over ok. All appears to be working ok with the exception of the shopping cart (cant remove or update contents in it directly, but can add new items if I go to the item and click add to cart) and the contact form.

I'm in the process of trying a different contact script to see if that works, but failing that I might have to try something drastic - like recreating the store from scratch. Dont really want to have to do that unless i have to though!

Thanks

Well my new hosting company have not been any assistance whatsoever. Site was fine before I moved it and now half of it (the most important stuff like email and contact form) is now broken and I don't even know where to start looking to fix it.

Seriously peeved with my new host and wondering if I should just cut my losses and start from scratch with a new one.

As far as I can work out anybody who offers Fantastico will allow me to set up a base install and then I just need to rebuild it all from scratch. Only downside is I don't remember what I changed to get to where I am today!

Oh well. the joys of open source software and limited support

Contact us stops working after migrating to a new host

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