ALABAMA causing loads of problems with every state!

[Guest]

when a user is too lazy to select their state, osc selects Alabama (alphabetically 1st) by default.

 

is there a way to STOP this?

 

i know postal employees are trained to use ZIPCODES but it's painfully evident the majority of them don't follow this rule, as i've had dozens of packages returned! everything else being valid in the address EXCEPT the state (alabama)

[digbydo]

find the section concerned [it's early here yet :) ] and add

<option value="" SELECTED>Please Select</option>

silimarly to that in manufacturers etc...

[Guest]

i don't know much about the checkout section, but are they not dynamically generated? if so, wouldn't editing the hard code interfere with the global pull-down menus?

[digbydo]

on which page (section) of the checkout procedure is the states displayed - maybe you've installed a contribution?

 

I thought you were asking about account creation / delivery addresses

[Guest]

create_account.php is the file i was specifically talking about, sorry :)

[♥Monika in Germany]

you can always add a select row for any dropdown ... the method you need to use is the one from categories.php ... steal the code from the manufacturers dropdown box.

[dittones]

eww,

My thoughts...since it is a required field...why not concatinate a blank

to the array thus a blank will show up first then force the customer to

enter a valid state...

I hope that helps

Roman

[knifeman]

when a user is too lazy to select their state, osc selects Alabama (alphabetically 1st) by default.

 

is there a way to STOP this?

 

i know postal employees are trained to use ZIPCODES but it's painfully evident the majority of them don't follow this rule, as i've had dozens of packages returned! everything else being valid in the address EXCEPT the state (alabama)

eww,

 

I too had a problem with Alabama. I use Endicia online postage so I caught the problem before I shipped, but I still needed a way to correct the problem. What I saw happening was people would type in a state name spelled incorrectly or just the initials. Osc would reject the information, default to Alabama and the customer would not notice.

My solution was to install the country state selector mod

http://www.oscommerce.com/community/contributions,2028

I have not had an instance of Alabama being wrong since.

 

Tim