Cookie Usage when adding to cart

[rui83]

Hello :),

 

Sorry for having to post a help question as my first post, but I just installed OsCommerce, and whenever I try to add something to the cart, it tells me that I must enable cookies. I've tried it in both IE and FF, as well as changing the security settings. I've also tried to see if there was a resolution in here before, but can't seem to find it.

 

I would greatly appreciate the help!

 

Thanks in advance,

Rui :)

[rui83]

Hello :),

 

Sorry for having to post a help question as my first post, but I just installed OsCommerce, and whenever I try to add something to the cart, it tells me that I must enable cookies. I've tried it in both IE and FF, as well as changing the security settings. I've also tried to see if there was a resolution in here before, but can't seem to find it.

 

I would greatly appreciate the help!

 

Thanks in advance,

Rui :)

 

I forgot to add the link to the site: www.monteverdeproducts.com/index.php

 

I would appreciate any help :blush:

[metonym]

I'm in exactly the same situation. Even when cookie blocking is turned completely off. I even tried with my firewall/internet security turned off.

 

Hopefully this is an easy one to solve, please post a solution if you find one. I'll do the same. :)

[GemRock]

First place to look at:

admin -> Configuration -> Sessions -> force cookie use -> FALSE

 

Ken

[rui83]

First place to look at:

admin -> Configuration -> Sessions -> force cookie use -> FALSE

 

Ken

 

worked!!! thanks a lot Ken!!

[boxtel]

I forgot to add the link to the site: www.monteverdeproducts.com/index.php

 

I would appreciate any help :blush:

 

I would suggest your cookie settings are wrong:

 

osCsid=96352aa6e9fc45bb00a18f89ad2fb1ca; path=/cgi; domain=www.monteverdeproducts.com

 

specifically your cookie path setting.

[metonym]

Just an update - I've solved my problems too: I've got force cookies to false, but I also had my SSL configuration wrong in my configure.php file.

 

I'm using shared SSL with Netfirms so I had to change:

 

  define('HTTP_SERVER', 'http://my_domain.com'); 
 define('HTTPS_SERVER', 'https://my_domain.com');  
 define('ENABLE_SSL', true); 
 define('HTTP_COOKIE_DOMAIN', 'my_domain.com');
 define('HTTPS_COOKIE_DOMAIN', 'my_domain.com');

 

to

 

	define('HTTP_SERVER', 'http://my_domain.com'); 
define('HTTPS_SERVER', 'https://my_domain.com.sslpowered.com');  
define('ENABLE_SSL', true); 
define('HTTP_COOKIE_DOMAIN', 'my_domain.com');
define('HTTPS_COOKIE_DOMAIN', 'my_domain.com.sslpowered.com');

 

This seems obvious now, but I guess I missed it in the setup. Thanks for the other pointers. Hopefully this helps others.