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Unknown charge at check out


tdub

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Posted

Sub-Total: $40.00

United Parcel Service (XML) (1 pkg x 44 lbs total) (UPS Ground, EDD: October 24, 2006): $16.42

: $3.20

Total: $59.62

 

this is the confirmation page on check out. what is the $3.20 for? it doens't have any label and i have no idea why it is being calculated. if some one could please help me out on figuring what is causing it I would greatly appreciate it.

Posted

Tax?

 

abra

The First Law of E-Commerce: If the user can't find the product, the user can't buy the product.

 

Feedback and suggestions on my shop welcome.

 

Note: My advice is based on my own experience or on something I read in these forums. No guarantee it'll work for you! Make sure that you always BACKUP the database and the files you are going to change so that you can rollback to a working version if things go wrong.

Posted

Those figures make no sense at all - with or without tax. Check in osCommerce admin --> Configuration --> Shipping and Packaging, and see what you have entered for Package Tare Weight.

 

Vger

Posted

it is the tax i guess now that i look at it more but no matter what I do I can't get the Tax to show up next to the number. Ive tried changing the checkout_confirmation at various locations but I cant get it to show the word Tax. Any ideas

Posted

have you added the word Tax in admin in the Tax section for the tax group?

:-)

Monika

 

addicted to writing code ... can't get enough of databases either, LOL!

 

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Interactive Media Award July 2007 ~ category E-Commerce

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