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Posted

Good morning. My partner recently just bought a site template that uses osCommerce. We are very new to this field in web work. No experience with ecommerce, php, and sql so everything is really new to us. We have run into some problems that i hope someone could help us with.

 

After a small ordeal with the installation because of hosting issues. I recently ran into the problem in categories. Well the template we bought had a several categories already displayed on the main page. We want to change or delete them. When I go into the adminstration panel under categories/products it does not list any categories are present. When i try to add a category to test it does not display in the admistration panel but it does show in the main site. And I cannot delete any categories because i dont see them. I thought about removing them from the database but I'm not sure if that could screw with other things. So I am rather confused on how to fix such a problem.

the main page is here: (still very early in production)

http://www.discountcheapgolf.com/catalog/

and the image of the admin panel

http://www.discountcheapgolf.com/temp/dcg_admin.jpg

 

any help would be greatly apperciated. Thank you in advanced.

Posted

does the site template you bought offer any support at all (including perhaps a forum) ?

or does it have any documentation that would be of help to you?

Posted
Good morning. My partner recently just bought a site template that uses osCommerce. We are very new to this field in web work. No experience with ecommerce, php, and sql so everything is really new to us. We have run into some problems that i hope someone could help us with.

 

After a small ordeal with the installation because of hosting issues. I recently ran into the problem in categories. Well the template we bought had a several categories already displayed on the main page. We want to change or delete them. When I go into the adminstration panel under categories/products it does not list any categories are present. When i try to add a category to test it does not display in the admistration panel but it does show in the main site. And I cannot delete any categories because i dont see them. I thought about removing them from the database but I'm not sure if that could screw with other things. So I am rather confused on how to fix such a problem.

the main page is here: (still very early in production)

http://www.discountcheapgolf.com/catalog/

and the image of the admin panel

http://www.discountcheapgolf.com/temp/dcg_admin.jpg

 

any help would be greatly apperciated. Thank you in advanced.

Kevin,

 

From the looks of your screenshot, you are missing some defines in the langauges folder. Notice the headings over your table?

Heading_table and Table_heading_status

These are calls to a define that php cannot find the text to put in that place. So I am assuming your categories are not defined either and they are displayed as Text_categories 0.

 

Since this is a template and not a stock oscommerce store, you may have trouble finding, on this forum, an answer that puts you in the correct file. I am sure I do not know which file to lead you to. Hopefully you have some support from the template originator.

 

Tim

Posted

It could also be a cache problem, are you using cache and if so try clearing it and see if this makes a difference.

 

Looking at your site again, it definately seems to me that this is down to cache, you have created a category called "test" and this only shows up on some pages, clear your cache and start from their.

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