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Royal Mail Not Calculating Weight Correctly


Beast900

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Hi There,

 

I have installed two different types of the Royal mail contribution, but it seems as though its not adding the weight correctly, i have another contribution on my site which adds the weight correctly, for example, one contribution i have sees the weight as 0.06 which is correct but royal mail sees them as 7kg? how does it add the weight together, as this is causing me a problem as anything over 3kg is not available.

 

Is there anything i can change so the weight is added correctly

 

Regards

 

Antony

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