The connection was interrupted

[Cesario]

Hi there,

 

I have read a few threads on problems with SSL + osC but previous fixes would appear not to work(?).

 

Main page comes up using http, but when clicking on 'create an account' or 'log yourself in' the address changes to use https but results in error "The connection was interrupted". (Google suggests this is because SSL isn't working right because it sits below the HTTP layer, and because SSL isn't working, never finishes the HTTP connection.)

 

details:

 

 

osC installed in (www root)/catalog/

 

catalog/includes/configure.php looks a bit like this:

 

  define('HTTP_SERVER', 'http://www.ping.com'); 
 define('HTTPS_SERVER', 'https://www.ping.com'); 
 define('ENABLE_SSL', 'true');
 define('HTTP_COOKIE_DOMAIN', 'www.ping.com');
 define('HTTPS_COOKIE_DOMAIN', 'ping.com');
 define('HTTP_COOKIE_PATH', '');
 define('HTTPS_COOKIE_PATH', '');
 define('DIR_WS_HTTP_CATALOG', '/catalog/');
 define('DIR_WS_HTTPS_CATALOG', '/catalog/');

 

 

catalog/admin/includes/configure.php looks a bit like this:

 

  define('HTTP_SERVER', 'http://www.ping.com');
 define('HTTP_CATALOG_SERVER', 'http://www.ping.com');
 define('HTTPS_CATALOG_SERVER', 'https://www.ping.com');
 define('ENABLE_SSL_CATALOG', 'true');

 

server time confirms the files are updated when I make changes.

there are no additional configure.php files in */local dirs.

catalog/admin indicates 'You are not protected by a secure SSL connection.'

 

I believe the certificate has been installed okay - how might one check its okay??

Certificate has been registered under a Fully Qualified Domain Name - e.g. www.ping.com

 

Any ideas? All help welcome :)

 

J

[Cesario]

I believe the certificate has been installed okay - how might one check its okay??

Certificate has been registered under a Fully Qualified Domain Name - e.g. www.ping.com

 

J

 

My problem is now fixed - I am posting this for future reference for anyone else with this problem:

 

Answer: the certificate was not correctly installed. And when I say 'correctly' I mean not at all.

 

So why on earth did I think it was installed okay?

 

In cPanel, "SSL Manager", you can use this tool to create/upload CSRs/KEYs/CRTs. And under a heading of "Certificates on Server" one might expect this to mean the certificate you have created to be installed. NOT SO! (and I find it disappointing... but anyway)

 

Simple way: contact your host's support and ask them to install the cert.

 

Advanced way: read a linux HOWTO on installing certs. (try google).

 

J

[digbydo]

My problem is now fixed - I am posting this for future reference for anyone else with this problem:

 

Answer: the certificate was not correctly installed. And when I say 'correctly' I mean not at all.

 

So why on earth did I think it was installed okay?

 

In cPanel, "SSL Manager", you can use this tool to create/upload CSRs/KEYs/CRTs. And under a heading of "Certificates on Server" one might expect this to mean the certificate you have created to be installed. NOT SO! (and I find it disappointing... but anyway)

 

Simple way: contact your host's support and ask them to install the cert.

 

Advanced way: read a linux HOWTO on installing certs. (try google).

 

J

[nods] good hosts will install the certificate and OSC.. it's SO easy to do :thumbsup: