Please have a look at my site and tell me why we're not selling suddenly!

[forest23]

Sales have been good until recently, when they've suddenyl dried up. It seems occasionally slow to me...any feedback etc would be very much appreciated!

 

Cocoon Collection

[dkubik101]

Sales have been good until recently, when they've suddenyl dried up. It seems occasionally slow to me...any feedback etc would be very much appreciated!

 

Cocoon Collection

 

Nice Site, but its too complicated! People don't read websites, they simply browse. You need to get your message across quickly. Have more pictures but try not to slow down the load time. Your site logo is very hard to read.

 

Also, try simplifying it by maybe advertising a 3 step sales approach

1 pick (or create) your gift box

2 tell us where to send it

3 Make someone happy.

 

I hope this helps.

[FusionBoutique]

I think you have a wonderful products! I agree with the last comment about having a lot of text. I do think there is a lot of text on the homepage and in your products section. Maybe you can cut down the text and add more pictures. As a person who would actually buy something from your store, I would like to see a bigger picture first off and less text. You have so many items in the baskets that I would love to see from the beginning instead of having to enlarge it . When I do enlarge it, the bottom of the picture gets cut off and there is no scroll bar to see the rest of the picture.

 

Other than that, I think you have a great idea. Good luck with the store!

[boxtel]

Sales have been good until recently, when they've suddenyl dried up. It seems occasionally slow to me...any feedback etc would be very much appreciated!

 

Cocoon Collection

 

well, this does not help:

 

We currently only ship to the UK, but can receive orders from anywhere in the world.

[forest23]

Nice Site, but its too complicated! People don't read websites, they simply browse. You need to get your message across quickly. Have more pictures but try not to slow down the load time. Your site logo is very hard to read.

 

Also, try simplifying it by maybe advertising a 3 step sales approach

1 pick (or create) your gift box

2 tell us where to send it

3 Make someone happy.

 

I hope this helps.

 

Thanks - good feeback, like the 3 step plan, will integrate! Was the site slow for you at all?

[forest23]

well, this does not help:

 

We currently only ship to the UK, but can receive orders from anywhere in the world.

 

 

Yes good point, something we're planning to offer soon, but our volume equates to high P&P pricing at the moment.

[forest23]

I think you have a wonderful products! I agree with the last comment about having a lot of text. I do think there is a lot of text on the homepage and in your products section. Maybe you can cut down the text and add more pictures. As a person who would actually buy something from your store, I would like to see a bigger picture first off and less text. You have so many items in the baskets that I would love to see from the beginning instead of having to enlarge it . When I do enlarge it, the bottom of the picture gets cut off and there is no scroll bar to see the rest of the picture.

 

Other than that, I think you have a great idea. Good luck with the store!

 

 

Thanks for the feedback! Bigger images/more pics I'd love but am nervous of slowing site down too much!

[Andrew Yuen]

Link seems to be down, I will come back later to see if it up.

[forest23]

Link seems to be down, I will come back later to see if it up.

 

 

It shouldn't be (!!) - if it is or if anyone else had this prob could they let me know pls?

[dkubik101]

Links worked okay for me. I'm glad you like the 3 step idea. Maybe in the future, you could even offer custom made gift boxes where a person could pick the box, wrapping, items, and message included. Good luck with everything.

 

PS - Where do you get your supplies for making the giftboxes? Just curious.

 

Thanx,

Dkubik101

[boxtel]

Sales have been good until recently, when they've suddenyl dried up. It seems occasionally slow to me...any feedback etc would be very much appreciated!

 

Cocoon Collection

 

when I think of gifts I think of happy.

The greyish-blue or blueish-grey colors you use as box backgrounds do not make me feel happy.

Use a little more happy colors I would say and keep text-backgrounds light.

Next to that it does not go well with your link rollover colors on some.

 

Your welcome image is too big and basically unnecessary as is this big image "as featured in..."

which takes up 80% of your right column. I would get rid of the welcome image and put the "as featured.." in its place but without the use ribbon part.

[forest23]

ok - have had a revamp on the homepage in light of all your comments (particularly dkubik!! - hope you don't mind!).

 

Let me know what you make of it!

[forest23]

Links worked okay for me. I'm glad you like the 3 step idea. Maybe in the future, you could even offer custom made gift boxes where a person could pick the box, wrapping, items, and message included. Good luck with everything.

 

PS - Where do you get your supplies for making the giftboxes? Just curious.

 

Thanx,

Dkubik101

 

No probs - do you mean the contents of the gift boxes or the boxes/packaging themselves?

[forest23]

Hi Guys,

 

Thanks for the feedback so far - I'd really appreciate any more because sales are so low compared with last month and I can't understand why.

 

I've looked into bandwidth etc, and you'll have to bear with me as I have no coding experience etc at all - someone else designed the site etc for me.

 

The bots are using half of the total used each day (we're at about 9gig per month), and googlebot, inktomi, shopwiki and msn have been on the site almost constantly since the beginning of the month. They've only ever been off the site for about 20 minutes at a time.

 

I've stopped them looking at pop-ups etc, but it just seems such a coincidence that since the bots have been on the site so constantly sales have fallen. Customers just don't seem to be viewing products in the same way as previously, they're just viewing a couple and then going - I would REALLY appreciate any ideas/thoughts etc as I'm desperate now!

[forest23]

I'd really appreciate any feedback/criticisms at all - good, bad or just plain indifferent!

 

Cocoon Collection

[♥bruyndoncx]

on my laptop the white font on the light blue/green is very hard to read

[♥Vger]

Only took a quick look at your site, but your meta tag description is way longer than your keywords - and is certainly going to get you marked down with Search Engines. Keep it to 60-70 characters (letters and spaces).

 

Also install Ultimate SEO URL's - if your site is on an Apache server with Mod Rewrite enabled.

 

Vger

[forest23]

Only took a quick look at your site, but your meta tag description is way longer than your keywords - and is certainly going to get you marked down with Search Engines. Keep it to 60-70 characters (letters and spaces).

 

Also install Ultimate SEO URL's - if your site is on an Apache server with Mod Rewrite enabled.

 

Vger

 

 

That's interesting - i hired an seo company to work on bits of the site, and they changed the meta tag descrs to the very long ones - originally was much shorter.