BillyGee Posted October 9, 2006 Posted October 9, 2006 Hello, First off - Happy thanksgiving to any fellow Canadians! This is a lame question that has probably been answered a billion time before (and I am too dim to notice!) but how does a customer cancel an order? Is there somewhere in the "my account" where a customer can cancle/add/edit their order after it is placed? If this is not standard does any one know of a good mod? Thanks! BG
bobg7 Posted October 9, 2006 Posted October 9, 2006 To my knowledge there is no mod for a customer to cancel or modify and order, when I have a customer cancel an order before it's been delivered, I notify the shiper and have them return it to me and refund the customer. There is a mod 'Order Editor' where the Admin can change an order. Installed Contributions: CCGV, Close Popup, Dynamic Meta Tags, Easy Populate, Froogle Data Feeder, Google Position, Infobox Header Entire Row, Live Support for OSC, PayPal Seal with CC images, Report_m Sales, Shop by Price Revised, SQL Updater, Who's Online Enhancement, Footer, GNA EP Assistant and still going.
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