Guest Posted October 7, 2006 Posted October 7, 2006 I have a problem with the above module, upon checking out and entering your details on the credit card form of protx, at the top of the page it gives you the correct amount and everything is good until you receive the email from protx This email doesnt contain the VAT on the shipping part of the order and therefore you get two different order totals. The one total at the top of the email is correct but the total broken down via products and shipping is incorrect because of the VAT not being applied. has anyone come across this problem, and if so what was the fix? thanks Quote
GemRock Posted October 8, 2006 Posted October 8, 2006 (edited) If I understand your problem correctly, this is something to do with your osc order total setup: the tax sort order should be after sub-total & shipping. Protx is simply send out the order confirmation email based on what it's received, faithfully. Or you could include VAT in the shipping cost. Ken I have a problem with the above module, upon checking out and entering your details on the credit card form of protx, at the top of the page it gives you the correct amount and everything is good until you receive the email from protx This email doesnt contain the VAT on the shipping part of the order and therefore you get two different order totals. The one total at the top of the email is correct but the total broken down via products and shipping is incorrect because of the VAT not being applied. has anyone come across this problem, and if so what was the fix? thanks Edited October 8, 2006 by GemRock Quote commercial support - unProtected channel, not to be confused with the forum with same name - open to everyone who need some professional help: either PM/email me, or go to my website (URL can be found in my profile). over 20 years of computer programming experience.
Guest Posted October 8, 2006 Posted October 8, 2006 many thanks for your suggestions the easy route is option 2, which is to include the VAT in the within the actual shipping cost, but would prefer to get it sorted. where do i need to go tochange this info, i am looking at the order.php and the tax sort order is 'shipping_method' => $shipping['title'], 'shipping_cost' => $shipping['cost'], 'subtotal' => 0, 'tax' => 0, do i need to make the amend here? Quote
GemRock Posted October 9, 2006 Posted October 9, 2006 many thanks for your suggestions the easy route is option 2, which is to include the VAT in the within the actual shipping cost, but would prefer to get it sorted. where do i need to go tochange this info, i am looking at the order.php and the tax sort order is 'shipping_method' => $shipping['title'], 'shipping_cost' => $shipping['cost'], 'subtotal' => 0, 'tax' => 0, do i need to make the amend here? It's in the admin panel -> modules -> order total. Ken Quote commercial support - unProtected channel, not to be confused with the forum with same name - open to everyone who need some professional help: either PM/email me, or go to my website (URL can be found in my profile). over 20 years of computer programming experience.
Guest Posted October 9, 2006 Posted October 9, 2006 just checked the admin > modules > order total and have the following set shipping 2 sub total 1 tax 3 total 4 this is correct i am assuming Quote
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