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osCommerce

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(Free) Fraud flag on admin orders page?


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Our company will ship to any address if the billing info passes AVS (and the CVV checks out). We have hundreds of orders each week, and it's not an option to limit customers to ship only to their billing addresses because the sales loss quickly exceeds the cost of fraud.

 

We have minimal fraud because we check each order manually when: 1) the shipping and billing don't match, & 2) the order total exceeds a certain amount, & 3) the selected shipping method is faster than standard/ground. Therefore, it would be nice to place a "flag" next to each order on the admin/orders.php overview page if the above 3 criteria are met (without having to click through EVERY order to verify this).

 

This probably sounds simple for someone with PHP ability, but I am not one of those people, and I can't for the life of me write a function that works in this situation. There are other contributions that do fraud check, but you have to pay a monthly or per/order fee. In our experience, this "risk indicator" would be sufficient for us, and best of all-- free. Does anyone else agree?

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