Can't Change Customers' Addresses

[hiddurmitzvah]

I am having huge problems updating our customers' billing/shipping addresses in our system. I make the necessary changes in the online form, click "update" and it gives me a blank, white screen. When I go back to the customer section to ensure the changes were made, they weren't. I need to fix this as soon as possible because we do not want to be shipping product to a defunct address. Please help! Thanks and make a great day, Anndi :(

[Guest]

I am having huge problems updating our customers' billing/shipping addresses in our system. I make the necessary changes in the online form, click "update" and it gives me a blank, white screen. When I go back to the customer section to ensure the changes were made, they weren't. I need to fix this as soon as possible because we do not want to be shipping product to a defunct address. Please help! Thanks and make a great day, Anndi :(

 

Try chaning the customers info in your database tables, you should be able to find it there. Cause your site just pulls their info from your database. Do this using phpMyAdmin.

 

Jon

[hiddurmitzvah]

Try chaning the customers info in your database tables, you should be able to find it there. Cause your site just pulls their info from your database. Do this using phpMyAdmin.

 

Jon

 

Jon,

 

Thank you for your response. What you suggested makes perfect sense...I just can't find (to save my life) where the database is. I'm relatively new to this but I am comfortable with php...I just need to know where to start! Thanks again and any further help would be greatly appreciated!

 

Anndi

[pronane]

Jon,

 

Thank you for your response. What you suggested makes perfect sense...I just can't find (to save my life) where the database is. I'm relatively new to this but I am comfortable with php...I just need to know where to start! Thanks again and any further help would be greatly appreciated!

 

Anndi

 

 

you should be able to get all the Database information from your host i.e. database name, host address, port number, username and password. oscommerce uses mysql as the Database.