Problem when ckecking out

[katiallo]

At ckeck out after I click on confirm order it takes me to the paypal page (my only option) but shipping and handling charges are not added. What should I do?

[katiallo]

At ckeck out after I click on confirm order it takes me to the paypal page (my only option) but shipping and handling charges are not added. What should I do?

 

 

 

PLEASE ANYONE KNOWS

 

If my products costs say $24.99 when at paypal page nothnig alse is added

 

 

 

 

Subtotal: $24.99 USD

Shipping & Handling: $0.00 USD

 

Total Amount: $24.99 USD

[♥Monika in Germany]

have you checked your paypal settings (not osC, but in paypal)? there is a setting that only product price is used.

 

in osC make sure you have set the products to "aggregate" for rounding errors.

[katiallo]

have you checked your paypal settings (not osC, but in paypal)? there is a setting that only product price is used.

 

in osC make sure you have set the products to "aggregate" for rounding errors.

 

 

 

 

I'm sorry Monika I'm very new to all of this. I don't undertand can you please give me more details.

Thank you very much for replaying.

[♥Monika in Germany]

does your oscommerce checkout screen state shipping? please copy in the order total calculation you see before hitting the confirm or in osC, then the one you see on paypal.

[katiallo]

does your oscommerce checkout screen state shipping? please copy in the order total calculation you see before hitting the confirm or in osC, then the one you see on paypal.

 

 

 

 

Ok Monika here is oscommerce:

 

 

Please select the preferred shipping method to use on this order. Please Select

 

Table Rate

Best Way $14.50

 

United Parcel Service (1 x 3.25lbs)

Worldwide Express Plus $122.79

Worldwide Express $76.19

Worldwide Expedited $67.75

Canada Standard $18.68

 

Zone Rates

Shipping to CA : 3.25 lb(s) $16.50

 

 

 

THEN IT CONTINUES TO THIS:

 

 

Payment Method

 

This is currently the only payment method available to use on this order.

PayPal

 

 

 

THEN THIS:

 

 

Sub-Total: $24.99

Table Rate (Best Way): $14.50

Total: $39.49

 

 

AND FINALY WHEN I GET TO PAYPAL PAGE I HAVE THIS:

 

Quantity Price

 

Subtotal: $24.99 USD

Shipping & Handling: $0.00 USD

 

Total Amount: $24.99 USD

 

 

 

I don't know what to change and were and I realy appreciate your help.

Thank you again.

[♥Monika in Germany]

hard to decide on the problem without going into your account, but I would check as a first step if the paypal setting is "aggregate" in modules -> payments -> paypal.

[n2advnture]

I don't see an "aggregate" setting in modules-->payment-->paypal

 

Is this an OSC setting or Paypal setting?

 

Thanks

~Mark

[♥Monika in Germany]

actually it's a paypal IPN setting - a contribution. The regular paypal module should not be used, I was assuming we are talking about paypal IPN as here http://www.oscommerce.com/community/contri...paypal+ipn+team

[n2advnture]

Currently using the WPP w/ Paypal Express Checkout - I am reluctant to use that contribution as it seems riddled with problems that I don't want to risk right before the holiday buying season.

 

I may give it a shot in Feb

 

Thanks

~Mark