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Stretched/distorted images :(


xperience

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Can anyone suggest how to stop these images stretching and distorting?:

 

http://www.cscleaningspecialists.co.uk/pro...products_id=383

 

Done a search and found a few posts but none work :(

 

Cheers

 

If digbydo's suggestion doesn't work, try this one - it worked for me.

In the admin section, under configuration, choose Images.

Second from the bottom will be "calculate image size" - turn this OFF and it should fix your problem.

 

On my site, turning that off makes the images on the product pages show up at their true size.

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If digbydo's suggestion doesn't work, try this one - it worked for me.

In the admin section, under configuration, choose Images.

Second from the bottom will be "calculate image size" - turn this OFF and it should fix your problem.

 

On my site, turning that off makes the images on the product pages show up at their true size.

 

Hi folks,

 

Tried both of those - no use :(

 

I thought I saw something similar on an installation a year or so ago but can't for the life of me think what the fix was :(

 

Any other suggestions?

 

Simon

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When I look at the HTML code for

 

http://www.cscleaningspecialists.co.uk/pro...products_id=404

 

I see:

 

<img src="product_thumb.php?img=images/White Hygiene Rolls.jpg&w=100&h=74" width="100" height="74" border="0" alt=" White Hygiene Rolls " title=" White Hygiene Rolls ">

 

When you look at the image in the web page it's much larger thatn 74pixels deep - how is this!?

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Most of your pics look ok.. is it only that one which is out of shape?

-------------------------------------------------------

 

I used to be insane, but now I'm just nuts ;)

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I see the image at 200x600 (firefox), so had a look at another (http://www.cscleaningspecialists.co.uk/product_info.php?products_id=433) and see it at 200 width.

 

So, obviously your small images are set to 200 width, yes?

Have you tried setting the height instead?

-------------------------------------------------------

 

I used to be insane, but now I'm just nuts ;)

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I see the image at 200x600 (firefox), so had a look at another (http://www.cscleaningspecialists.co.uk/product_info.php?products_id=433) and see it at 200 width.

 

So, obviously your small images are set to 200 width, yes?

Have you tried setting the height instead?

 

That's where I get stuck! In admin I have set:

 

Small Image Width 100   
Small Image Height 300   
Heading Image Width 100   
Heading Image Height 40   
Subcategory Image Width 100   
Subcategory Image Height 200   
Calculate Image Size true   
Image Required true

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That's where I get stuck! In admin I have set:

 

Small Image Width 100   
Small Image Height 300   
Calculate Image Size true   
Image Required true

 

Have you tried it like this:

 

Small Image Width 100   
Small Image Height 80   
Calculate Image Size true   
Image Required true

 

Width 100, Height 80, or variations of those sizes..

 

120x90, 130x100 etc.

If you keep the height less than the width, you shouldn't get the distortion, as most of your images seem to be wider than they are high.

-------------------------------------------------------

 

I used to be insane, but now I'm just nuts ;)

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Have you tried it like this:

 

Small Image Width 100   
Small Image Height 80   
Calculate Image Size true   
Image Required true

 

Width 100, Height 80, or variations of those sizes..

 

120x90, 130x100 etc.

If you keep the height less than the width, you shouldn't get the distortion, as most of your images seem to be wider than they are high.

 

Brilliant ashlyn! Not sure how those figures got set that way but changing them as you suggested fixed it brilliantly.

 

Thanks ashlyn!

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