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Please help as nobody ever answers me


johnstone4192

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Hi

Can i change the options of pending,processing and delivered.

I would like to have it so it said Pending, processing and dispatched

Is there an easy way to do this as i do not post items with tracking numbers and would like to let my customers know that their item is on its way....

any help on this would be very very much appreciated

Cheers

Gary

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I've been looking for that info also, so thanks for the answer so simply put :)

 

What I've never figured out though, is what is the difference between "pending" and "processing"?

 

Is pending what you use when you have an order but haven't received payment, and processing what you use when you've got the payment and are putting the order together, packing, etc.?

 

Just wondering what everyone thinks.

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It's what you want it to mean. The customer doesn't get notified unless you do it so they may never see processing. If you ship next day or so, then just switch from Pending to Shipped. Otherwise, you are just creating a lot of extra work for yourself.

 

Jack

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