Single page PDF print problem

[torq]

Hi,

 

I've installed Batch Print center and all is fine except for one thing...if I specify a single order number to print, and I use the Invoice template or the packing slip template, the PDF looks fine on screen but prints out distorted. The distortion means that the top few lines of the header info is chopped off, and the last few lines of print are repeated.

 

I've done some tests:

 

If I select a range of orders, rather than a single order number, the invoice template and the packing slip template work perfectly and all pages of the PDF print out fine.

 

Similarly, if I use the packing slip and invoice template (which creates two pages) it works fine, even if I only choose to print one of the two pages of the PDF.

 

I've wracked my brains on this to see what the difference between the two templates is and I can't crack it - although obviously it's to with the PDF being only a single page in length.

 

Does anyone have any suggestions on this? I'm using Acrobat Reader 7.0 if that's remotely connected to the problem....

 

grateful for any advice.

 

A.