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Authorize.net - Eror


jmackay

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Hi all,

 

I've been trying to figure out this problem for a while now, and haven't seen any fixes. We are using the standard authorize.net module (the AIM ones don't show up correctly when installed for some reason :blush: ). Everything was working great until about the 9th of this month, when it all went to hell. Nothing has changed afaik on our server or the settings, but now we are getting this error all the time when people try to pay through authorize.net.

 

Anyone know of a fix or what is causing this? Its very costly to have to constantly fix messed up orders because people try again and again without realizing it says its been approved.

 

Thanks!

 

URL:

https://secure.authorize.net/gateway/transact.dll

 

Message Displayed to customer:

An error occurred while trying to report this transaction to the Merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card.

 

This transaction has been approved.

 

It is advisable for you to contact the merchant to verify that you will receive the product or service.

 

Message from Authorize.net send to store owner:

Authorize.Net Merchant,

 

Your script timed out while we were trying to post transaction results to

it.

Transaction ID: XXXXXXXXXXXX

Transaction Result: This transaction has been approved.

 

The following message was displayed to the customer:

 

------------------------------An error occurred while trying to report

this transaction to the Merchant. An e-mail has been sent to the merchant

informing them of the error. The following is the result of the attempt to

charge your credit card.

 

This transaction has been approved.

 

It is advisable for you to contact the merchant to verify that you will

receive the product or service.

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