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Information disappearing ?!


thesaddleryshop

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I hope someone can help with this :huh:

We have had instances where the product weight for things has been changed to 0, product attributes disappear for no reason, and now most worryingly, we lost 5 orders from the pending folder without trace! Has anyone ann ideas where to start looking?!!!

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My host must have done a restore from an earlire backup. Happened to me on my oscommerce site and on the forum site that I have. Could be what the problem is. Ask them, like they would tell you if it is something they have done. :'(

 

 

I hope someone can help with this :huh:

We have had instances where the product weight for things has been changed to 0, product attributes disappear for no reason, and now most worryingly, we lost 5 orders from the pending folder without trace! Has anyone ann ideas where to start looking?!!!

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