Dorteeclan Posted September 9, 2006 Share Posted September 9, 2006 I've spent the last 1 1/2 hours searching the forum for this answer and I have not found the exact answer I need. I apologize if this has been covered before, but I've run out of patience and need to start making dinner for my kids. ;) I'm not getting the name of the item on the details section on Paypal or OSCommerce order admin. On Paypal it lists my store name in place of the item name. On the Order backend of OSC, it shows the category, but not the item name. My client needs to know the name(s) of the items ordered so they know what to send to the customer. Everything else with PayPal works great except for this. Any ideas how to fix? Quote Link to comment Share on other sites More sharing options...
Dorteeclan Posted September 11, 2006 Author Share Posted September 11, 2006 I've spent the last 1 1/2 hours searching the forum for this answer and I have not found the exact answer I need. I apologize if this has been covered before, but I've run out of patience and need to start making dinner for my kids. ;) I'm not getting the name of the item on the details section on Paypal or OSCommerce order admin. On Paypal it lists my store name in place of the item name. On the Order backend of OSC, it shows the category, but not the item name. My client needs to know the name(s) of the items ordered so they know what to send to the customer. Everything else with PayPal works great except for this. Any ideas how to fix? kick for help hopefully... :-" Quote Link to comment Share on other sites More sharing options...
ahaynes106 Posted September 12, 2006 Share Posted September 12, 2006 I've spent the last 1 1/2 hours searching the forum for this answer and I have not found the exact answer I need. I apologize if this has been covered before, but I've run out of patience and need to start making dinner for my kids. ;) I'm not getting the name of the item on the details section on Paypal or OSCommerce order admin. On Paypal it lists my store name in place of the item name. On the Order backend of OSC, it shows the category, but not the item name. My client needs to know the name(s) of the items ordered so they know what to send to the customer. Everything else with PayPal works great except for this. Any ideas how to fix? I have pretty much the same problem. Everything is the same as far as Paypal showing store name instead of items ordered. My OSC order admin is showing up correctly though. Sure hope we can get a knowledgable response for this issue as I too have grown weary from searching. :'( I am using PayPal's Website Payments Standard. Quote Link to comment Share on other sites More sharing options...
ahaynes106 Posted September 12, 2006 Share Posted September 12, 2006 I've spent the last 1 1/2 hours searching the forum for this answer and I have not found the exact answer I need. I apologize if this has been covered before, but I've run out of patience and need to start making dinner for my kids. ;) I'm not getting the name of the item on the details section on Paypal or OSCommerce order admin. On Paypal it lists my store name in place of the item name. On the Order backend of OSC, it shows the category, but not the item name. My client needs to know the name(s) of the items ordered so they know what to send to the customer. Everything else with PayPal works great except for this. Any ideas how to fix? I have pretty much the same problem. Everything is the same as far as Paypal showing store name instead of items ordered. My OSC order admin is showing up correctly though. Sure hope we can get a knowledgable response for this issue as I too have grown weary from searching. :'( I am using PayPal's Website Payments Standard. Quote Link to comment Share on other sites More sharing options...
Dorteeclan Posted September 13, 2006 Author Share Posted September 13, 2006 I have pretty much the same problem. Everything is the same as far as Paypal showing store name instead of items ordered. My OSC order admin is showing up correctly though. Sure hope we can get a knowledgable response for this issue as I too have grown weary from searching. :'( I am using PayPal's Website Payments Standard.I'm hoping one of the 100K people on here can help us with this problem. I'm surprised more people don't seem to have this issue. Anyone feel like being a hero to a couple of strangers? :'( Quote Link to comment Share on other sites More sharing options...
Guest Posted September 13, 2006 Share Posted September 13, 2006 I'm hoping one of the 100K people on here can help us with this problem. I'm surprised more people don't seem to have this issue. Anyone feel like being a hero to a couple of strangers? :'( I can't help (unfortunately) but I do have the same problem. Adding my voice to the request for help. Quote Link to comment Share on other sites More sharing options...
Guest Posted September 13, 2006 Share Posted September 13, 2006 I can't help (unfortunately) but I do have the same problem. Adding my voice to the request for help. There is a contribution called "Better PayPal Description" that should solve your problems. I have STS v4 installed along with a few other contribs, and they seem to work well together. When a customer goes to the PayPal payment screen after hitting "checkout", they will see the name of the product and the quantity ordered, instead of your store name. That info is then transmitted back to your store upon completion of checkout. My store is not up yet, but I've done numerous test orders and it works. Pretty simple install. Hope it helps, Sean Quote Link to comment Share on other sites More sharing options...
ahaynes106 Posted September 14, 2006 Share Posted September 14, 2006 (edited) There is a contribution called "Better PayPal Description" that should solve your problems. I have STS v4 installed along with a few other contribs, and they seem to work well together. When a customer goes to the PayPal payment screen after hitting "checkout", they will see the name of the product and the quantity ordered, instead of your store name. That info is then transmitted back to your store upon completion of checkout. My store is not up yet, but I've done numerous test orders and it works. Pretty simple install. Hope it helps, Sean Great! Thanks for the info. :thumbsup: I will give it a go and post back here with my results. For anyone else looking for it, go here http://www.oscommerce.com/community/contri...pal+description Edited September 14, 2006 by ahaynes106 Quote Link to comment Share on other sites More sharing options...
ahaynes106 Posted September 14, 2006 Share Posted September 14, 2006 Great! Thanks for the info. :thumbsup: I will give it a go and post back here with my results. For anyone else looking for it, go here http://www.oscommerce.com/community/contri...pal+description Works great. Can't believe I could not find that in all of my contrib searches. Thanks again smuratet! :thumbsup: :D Quote Link to comment Share on other sites More sharing options...
WingingIt Posted September 16, 2006 Share Posted September 16, 2006 Works great. Can't believe I could not find that in all of my contrib searches. Thanks again smuratet! :thumbsup: :D I just did this fix on my shop, and it does take care of the email notification beautifully. But there is still the problem of having to get customers to return to the shop in order for the order to be recorded in the admin. I think the only way of dealing with that is pressing paypal to make the auto return function work even when you have turned on the Account Optional. And that will take communication. Quote Link to comment Share on other sites More sharing options...
Dorteeclan Posted September 20, 2006 Author Share Posted September 20, 2006 There is a contribution called "Better PayPal Description" that should solve your problems. I have STS v4 installed along with a few other contribs, and they seem to work well together. When a customer goes to the PayPal payment screen after hitting "checkout", they will see the name of the product and the quantity ordered, instead of your store name. That info is then transmitted back to your store upon completion of checkout. My store is not up yet, but I've done numerous test orders and it works. Pretty simple install. Hope it helps, SeanThat worked like a charm, Sean! Thanks for your help and I hope this helps others with the same issue. B) Quote Link to comment Share on other sites More sharing options...
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