savantconnect Posted September 9, 2006 Share Posted September 9, 2006 Hello, Yesterday we had a customer input an order using their credit card and OS Commerce. We have the Pay Pal module loaded along with IPN. The order seemed to process ok, but no funds have appeared in our paypal account. Can anyone suggest what to do? thanks, David Link to comment Share on other sites More sharing options...
jpweber Posted September 9, 2006 Share Posted September 9, 2006 What did your e-mail say? Did you get one? Did you install the *only proper* paypal module? The module that comes with OSC isn't the right module. You have to download and install the proper module here: http://www.oscommerce.com/community/contributions,2679/ Did you go to yoru paypal business account, log in, go to "profile", then "instant payment notification preferences", and point paypal to your newly-created ipn.php file, which should be located here /ext/modules/payment/paypal_ipn/ipn.php ???? Did you go into your ADMIN (www.yoursite.com/admin, or www.yoursite.com/catalog/admin, or whatever) and uninstall/remove the module that just says "Paypal", and the install the newly created module that says "PayPal (Credit Card / Debit)"??? And then did you configure that accordingly within your admin? These are all things you should look into. Jason Simple 1-2-3 Intructions on how to get, install and configure SSL The Google Sandbox explained Simple to follow instructions on how to change the look of your OSC How To Make A Horrible OSC Website my toolbox: All things WordPress-related - All things Adobe-related - PHP Designer 2007 - Codecanyon Junkie - Crimson Editor - Winmerge - phpMyAdmin - WS_FTP my installed contributions: Category Banners, File Upload feature-.77, Header Tags, Sort_Product_Attributes_1, XSellv2.3, Price Break 1.11.2, wishlist 3.5, rollover_category_images_v1.2, Short_Description_v2.1, UPSXML_v1_2_3, quickbooks qbi_v2_10, allprods v4.4, Mouseover-effect for image-buttons 1.0, Ultimate_SEO, AAP 1.41, Auto Select State Value, Fast Easy Checkout, Dynamic SiteMap v2.0, Image Magic, Links Manager 1.14, Featured Products, Customer Testimonials, Article Manager, FAQ System, and I'm sure more ... Link to comment Share on other sites More sharing options...
Maynard Posted September 9, 2006 Share Posted September 9, 2006 Are you aware of PayPal Sandbox, where you can test your PayPal installation without using real money? http://www.sandbox.paypal.com And FWIW, this add-on works as well: PayPal_Shopping_Cart_IPN I'm Maynard, and I'm happily running, maintaining, tweaking osC on Maynard's Groovy Bible Tunes (google it!) Link to comment Share on other sites More sharing options...
abra123cadabra Posted September 11, 2006 Share Posted September 11, 2006 Hello, Yesterday we had a customer input an order using their credit card and OS Commerce. We have the Pay Pal module loaded along with IPN. The order seemed to process ok, but no funds have appeared in our paypal account. Can anyone suggest what to do? thanks, David Might be a silly question, but which payment modules do you have enabled? From what you wrote it sounds as if you have the CC and the paypal module enabled. For CC payments using paypal, you only need to enable the paypal module. If you have the option to process CC manually, leave the CC module enabled. To me it sounds as if the customer used the CC module (you should have received the CC details by mail) instead of the paypal one. abra The First Law of E-Commerce: If the user can't find the product, the user can't buy the product. Feedback and suggestions on my shop welcome. Note: My advice is based on my own experience or on something I read in these forums. No guarantee it'll work for you! Make sure that you always BACKUP the database and the files you are going to change so that you can rollback to a working version if things go wrong. Link to comment Share on other sites More sharing options...
jpweber Posted September 11, 2006 Share Posted September 11, 2006 Abra is exactly right. They used the CC option, but you don't have a merchant account that let's you do that; you have Paypal, which means they have to og throught he whole paypal process, instead of just typing a CC number in there. The process worked fine, but no funds showed up. So you'll have to disable the CC option, implying to customers that they'll have to go through paypal to use their CC. And when you install the module, please use the one I posted; it's the only one that works. Don't use the one that other guy posted. Good luck. Jason Simple 1-2-3 Intructions on how to get, install and configure SSL The Google Sandbox explained Simple to follow instructions on how to change the look of your OSC How To Make A Horrible OSC Website my toolbox: All things WordPress-related - All things Adobe-related - PHP Designer 2007 - Codecanyon Junkie - Crimson Editor - Winmerge - phpMyAdmin - WS_FTP my installed contributions: Category Banners, File Upload feature-.77, Header Tags, Sort_Product_Attributes_1, XSellv2.3, Price Break 1.11.2, wishlist 3.5, rollover_category_images_v1.2, Short_Description_v2.1, UPSXML_v1_2_3, quickbooks qbi_v2_10, allprods v4.4, Mouseover-effect for image-buttons 1.0, Ultimate_SEO, AAP 1.41, Auto Select State Value, Fast Easy Checkout, Dynamic SiteMap v2.0, Image Magic, Links Manager 1.14, Featured Products, Customer Testimonials, Article Manager, FAQ System, and I'm sure more ... Link to comment Share on other sites More sharing options...
Guest Posted September 11, 2006 Share Posted September 11, 2006 I had this problem. Make sure you have stated what currency you are using. Other wise when they go through to paypal they just get cost = 0.00 Link to comment Share on other sites More sharing options...
New 
Recommended Posts
Archived
This topic is now archived and is closed to further replies.