Help error On SSL

[JIM454]

Wy website has been working find until today now I'm getting this error when I try to use my SSL.

 

 

Warning: Unknown(): open_basedir restriction in effect. File(/home/jim454/public_html/firestone/create_account.php) is not within the allowed path(s): (/home/secure7:/usr/lib/php:/usr/local/lib/php:/tmp) in Unknown on line 0

 

Warning: Unknown(/home/jim454/public_html/firestone/create_account.php): failed to open stream: Operation not permitted in Unknown on line 0

 

Warning: Unknown(): open_basedir restriction in effect. File(/home/jim454/public_html/firestone/create_account.php) is not within the allowed path(s): (/home/secure7:/usr/lib/php:/usr/local/lib/php:/tmp) in Unknown on line 0

 

Warning: Unknown(/home/jim454/public_html/firestone/create_account.php): failed to open stream: Operation not permitted in Unknown on line 0

 

Warning: (null)(): Failed opening '/home/jim454/public_html/firestone/create_account.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in Unknown on line 0

[jpweber]

Can I see your website address please?

[JIM454]

Can I see your website address please?

http://www.celticfirestone.com

 

Thanks Rick

[jpweber]

Rick, who installed this SSL? Is this "shared SSL" with hostgator.com?

[jpweber]

Regardless, you have to adjust your configure.php files. You'll first have to find out from hostgator if your SSL was installed on http://celticfirestone.com, or http://www.celticfirestone.com.

 

One is located in catalog/includes/configure.php.

The other is located in catalog/admin/includes/configure.php.

 

Assuming it was installed on www.celticfirestone.com (if it was without the www, just take the www's off):

You must change these so that they are like this, around line 13:

// Define the webserver and path parameters

// * DIR_FS_* = Filesystem directories (local/physical)

// * DIR_WS_* = Webserver directories (virtual/URL)

define('HTTP_SERVER', 'http://www.celticfirestone.com');

define('HTTPS_SERVER', 'https://www.celticfirestone.com');

define('ENABLE_SSL', true); // secure webserver for checkout procedure?

define('HTTP_COOKIE_DOMAIN', 'www.celticfirestone.com');

define('HTTPS_COOKIE_DOMAIN', 'www.celticfirestone.com');

define('HTTP_COOKIE_PATH', '/catalog/');

 

 

Now if you're on using "Shared SSL" -- and again, you'll have to ask hostgator, then you'll have to ask them how to configure your configure.php files. I would *imagine* it would look something like this:

// Define the webserver and path parameters

// * DIR_FS_* = Filesystem directories (local/physical)

// * DIR_WS_* = Webserver directories (virtual/URL)

define('HTTP_SERVER', 'http://www.celticfirestone.com');

define('HTTPS_SERVER', 'https://secure7.hostgator.com/celticfirestone.com');

define('ENABLE_SSL', true); // secure webserver for checkout procedure?

define('HTTP_COOKIE_DOMAIN', 'www.celticfirestone.com');

define('HTTPS_COOKIE_DOMAIN', 'www.celticfirestone.com');

define('HTTP_COOKIE_PATH', '/catalog/');

 

You need to get on the horn with hostgator and figure out how this SSL was installed, and what kind of SSL it is, and configure your configure.php files accordingly and upload them to the proper directories on your server.

[JIM454]

Regardless, you have to adjust your configure.php files. You'll first have to find out from hostgator if your SSL was installed on http://celticfirestone.com, or http://www.celticfirestone.com.

 

One is located in catalog/includes/configure.php.

The other is located in catalog/admin/includes/configure.php.

 

Assuming it was installed on www.celticfirestone.com (if it was without the www, just take the www's off):

You must change these so that they are like this, around line 13:

// Define the webserver and path parameters

// * DIR_FS_* = Filesystem directories (local/physical)

// * DIR_WS_* = Webserver directories (virtual/URL)

define('HTTP_SERVER', 'http://www.celticfirestone.com');

define('HTTPS_SERVER', 'https://www.celticfirestone.com');

define('ENABLE_SSL', true); // secure webserver for checkout procedure?

define('HTTP_COOKIE_DOMAIN', 'www.celticfirestone.com');

define('HTTPS_COOKIE_DOMAIN', 'www.celticfirestone.com');

define('HTTP_COOKIE_PATH', '/catalog/');

Now if you're on using "Shared SSL" -- and again, you'll have to ask hostgator, then you'll have to ask them how to configure your configure.php files. I would *imagine* it would look something like this:

// Define the webserver and path parameters

// * DIR_FS_* = Filesystem directories (local/physical)

// * DIR_WS_* = Webserver directories (virtual/URL)

define('HTTP_SERVER', 'http://www.celticfirestone.com');

define('HTTPS_SERVER', 'https://secure7.hostgator.com/celticfirestone.com');

define('ENABLE_SSL', true); // secure webserver for checkout procedure?

define('HTTP_COOKIE_DOMAIN', 'www.celticfirestone.com');

define('HTTPS_COOKIE_DOMAIN', 'www.celticfirestone.com');

define('HTTP_COOKIE_PATH', '/catalog/');

 

You need to get on the horn with hostgator and figure out how this SSL was installed, and what kind of SSL it is, and configure your configure.php files accordingly and upload them to the proper directories on your server.

 

My SSL been working find for a year until today I email hostgator and this was the reply I got back.

 

I have restarted Apache with ssl, the cert on your site is now working as it normally does.

[jpweber]

Tell them that no it's not! I've done the back-and-forth support ticket thing many times. Tell the brainiac host that he can go to the site himself if he doesnt' believe you -- show him the URL. It's not working, and the SSL is not installed properly, or your configure files are not properly configured, and they need to tell you how to configure them based on the type of SSL you have, and hte location as to where it's installed.

[JIM454]

Tell them that no it's not! I've done the back-and-forth support ticket thing many times. Tell the brainiac host that he can go to the site himself if he doesnt' believe you -- show him the URL. It's not working, and the SSL is not installed properly, or your configure files are not properly configured, and they need to tell you how to configure them based on the type of SSL you have, and hte location as to where it's installed.

 

They got it fix.

Thanks Jason for your help.

[jpweber]

okay, make sure your pictures are linked like img src-"/catalog/images/picture.gif"

 

instead of: img src="http://www.celtic.com/images/picture.gif"

 

Get the http out of there so that box doesn't pop up about non secure items -- OR just put an S in front of the http -- I would just make it a simple /catalog/images/picture.gif link.

[Guest]

It is going to the IP address, not the domain name

 

https://69.93.193.74/~jim454/firestone/login.php?osCsid