Guest Posted August 30, 2006 Share Posted August 30, 2006 Hi, This has probably been discussed before, but I could not find it through 15 minutes of searching :(. Is there any way to have the Product Attributes in admin/orders.php? The only place we are able to see it is when we receive emails.. but guess what, our email server went down, and I have no idea what my customers placed as their options! For example, someone ordered a product from us just a minute ago, but I have no idea which year car it was for, and what color, as admin/orders.php does not list the options/attributes. I had to go into phpMyAdmin to find out :angry: If anyone has any help, I'd appreciate it! Thanks, Chris GNV Motorsports Link to comment Share on other sites More sharing options...
jasonabc Posted August 30, 2006 Share Posted August 30, 2006 This should be displaying in Orders. If it is not then something is wrong with your code. Have you installed any contributions that modify the order process? Jason My Contributions: Paypal Payflow PRO | Rollover Category Images | Authorize.net Invoice Number Fix Link to comment Share on other sites More sharing options...
Guest Posted August 30, 2006 Share Posted August 30, 2006 This should be displaying in Orders. If it is not then something is wrong with your code. Have you installed any contributions that modify the order process? Hmm, I have a few contributions, such as "Checkout without an account", discount coupons, and a couple more I believe, however, I am pretty sure it was doing this from the start, but of course, I could be wrong. I'll compare my code with the default orders.php and see what comes from that. Thanks for the heads up! Chris GNV Motorsports Link to comment Share on other sites More sharing options...
Guest Posted August 30, 2006 Share Posted August 30, 2006 I just compared the two with a file comparison utility, and the only differences are: 1) a couple new rows and cells in the table.. both are clean and would not affect anything 2) an if command which is clean and self-contained. Other than that, nothing. What else could cause it besides the coding on orders.php? Thanks again, Chris Link to comment Share on other sites More sharing options...
jasonabc Posted August 30, 2006 Share Posted August 30, 2006 Well it may not neccessarily be related directly to the orders.php file. Products attributes are taken care of elsewhere in OSC - both on the admin side, the catalog site and in the database. Have you installed any contributions that touch on OSC Product Attributes? Jason My Contributions: Paypal Payflow PRO | Rollover Category Images | Authorize.net Invoice Number Fix Link to comment Share on other sites More sharing options...
Guest Posted August 30, 2006 Share Posted August 30, 2006 Well it may not neccessarily be related directly to the orders.php file. Products attributes are taken care of elsewhere in OSC - both on the admin side, the catalog site and in the database. Have you installed any contributions that touch on OSC Product Attributes? No, I have not. I have installed: -Also Purchased -Purchase Without Account -How Did You Hear about Us? -Discount Coupons AFAIK, none of those mess with the attributes. if (isset($order->products[$i]['attributes']) && (sizeof($order->products[$i]['attributes']) > 0)) { for ($j = 0, $k = sizeof($order->products[$i]['attributes']); $j < $k; $j++) { echo '<br><nobr><small> <i> - ' . $order->products[$i]['attributes'][$j]['option'] . ': ' . $order->products[$i]['attributes'][$j]['value']; if ($order->products[$i]['attributes'][$j]['price'] != '0') echo ' (' . $order->products[$i]['attributes'][$j]['prefix'] . $currencies->format($order->products[$i]['attributes'][$j]['price'] * $order->products[$i]['qty'], true, $order->info['currency'], $order->info['currency_value']) . ')'; echo '</i></small></nobr>'; } } That seems like it is the code for listing the attributes. I imagine that if command is always coming back negative. Chris Link to comment Share on other sites More sharing options...
jasonabc Posted August 30, 2006 Share Posted August 30, 2006 That seems like it is the code for listing the attributes. I imagine that if command is always coming back negative. Agreed. Maybe try and trace it back down the line - before you get to orders. Do the options display in the shopping cart ? Jason My Contributions: Paypal Payflow PRO | Rollover Category Images | Authorize.net Invoice Number Fix Link to comment Share on other sites More sharing options...
Guest Posted August 30, 2006 Share Posted August 30, 2006 Agreed. Maybe try and trace it back down the line - before you get to orders. Do the options display in the shopping cart ? Yeah, they do show in the shopping cart. Thanks again, Chris Link to comment Share on other sites More sharing options...
jasonabc Posted August 30, 2006 Share Posted August 30, 2006 Hmm that is a weird one... My only other suggestion is to try the checkout pages - specifically checkout_process.php. Attributes show up right the way through the process - even on the Order Confirmation page so it's failing after that point which indicates a problem with the checkout process page. Also - check this thread out - it's from CRE OSC but it might help: http://forums.creloaded.com/Forums/viewtopic/p=26622.html good luck Jason My Contributions: Paypal Payflow PRO | Rollover Category Images | Authorize.net Invoice Number Fix Link to comment Share on other sites More sharing options...
Guest Posted August 30, 2006 Share Posted August 30, 2006 Hmm that is a weird one... My only other suggestion is to try the checkout pages - specifically checkout_process.php. Attributes show up right the way through the process - even on the Order Confirmation page so it's failing after that point which indicates a problem with the checkout process page. Also - check this thread out - it's from CRE OSC but it might help: http://forums.creloaded.com/Forums/viewtopic/p=26622.html good luck Thanks! I appreciate your help. I'd like to add I edited that if statement and took it out, and then I had it echo sizeof($order->products[$i]['attributes']).. and came up 0. There definitely is a problem I have to look for. Anyways, thanks again for your help. Link to comment Share on other sites More sharing options...
Guest Posted August 30, 2006 Share Posted August 30, 2006 $order->products[$i]['attributes'] is not set in admin/orders.php. I checked checkout_confirmation, and it's the same code to display the options, and it IS SET AND WORKS. Now I'm really lost... <_< Link to comment Share on other sites More sharing options...
Guest Posted August 30, 2006 Share Posted August 30, 2006 Also, it won't show the attributes/options in invoice's either.. so it must be a whole admin-side problem. Sorry for all the posts--I am pretty much thinking out loud. If anyone has any advice on this, please share. Thanks again, Chris Link to comment Share on other sites More sharing options...
Guest Posted August 30, 2006 Share Posted August 30, 2006 Bump.. really need some more help with this issue. Essentially, $order->products[$j]['attributes'] resolves to nothing but only in admin/. Adding ['value'], ['prefix'], etc, to the end also resolves nothing. Of course, it works on any page in the /catalog/ section. Has anyone ever had a problem like this or know what could be wrong? Thanks in advance, Chris Link to comment Share on other sites More sharing options...
Guest Posted August 31, 2006 Share Posted August 31, 2006 Bump :thumbsup: Link to comment Share on other sites More sharing options...
Guest Posted September 1, 2006 Share Posted September 1, 2006 Bump :o Link to comment Share on other sites More sharing options...
Guest Posted September 5, 2006 Share Posted September 5, 2006 Anyone know or has had this happen to them? I have been trying to fix it to no avail. Chris Link to comment Share on other sites More sharing options...
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